Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: gwest9 on February 17, 2017, 02:53:49 AM



Title: Kind of a crash where I have to use task manager to shut down QImage Ultimate
Post by: gwest9 on February 17, 2017, 02:53:49 AM
So I can tell that QImage is what I want (cheaper than RIP and better nesting than PhotoShop). However, I have found an error that I can reproduce. My images were on a portable hard drive. The drive got unplugged, and all hell broke loose on QImage. Below is a screen shot. There is no way to shut it down, and the error alerts just keep multiplying. I had to use Ctrl-Alt-Del and shut it down via the task manager. I tried this on purpose a second time and got a very similar error. This is probably something you could code around to keep it from getting into an infinite error loop - I am probably not the only one who will inadvertently disconnect a flash drive or HD. Losing all your work also sucks.

(http://www.orientaloutpost.com/images/qimage-error.png)

Thanks!
-Gary.


Title: Re: Kind of a crash where I have to use task manager to shut down QImage Ultimate
Post by: admin on February 17, 2017, 03:06:49 AM
Trying to figure out how to reproduce this.  You unplugged the drive while you were using it?  If the drive isn't available when you first try to access it (say you tried navigating to G:\Ready-to-Print), it will just not open the folder and will bring up something like "My Pictures".  I guess I can try unplugging the drive while I'm browsing images on it and have some on the Live View to see if I can consolidate those errors into one error message with a fallback, but no matter how you look at it, you're going to lose your work if it can't access the images that you've added to the job.

The best I could do might be to give a "drive not available" message and have it wait until you plug it back in.

Regards,
Mike