Hi guys,

I work for a small gallery in Australia. We recently downloaded the trial on Qimage and have been very impressed.
Last week I made some contact sheets with all the images we have on file to display in flipbook folders in the shop. They were saved as JPEG files at A3 size.

We print on an Epson 9900. I loaded 61cm paper in the printer. I made sure the paper size in Qimage 61cm across. I put 4 pages onto print, and it placed them perfectly on the paper. There was a 5mm space around the images and the edge of the paper.

When we printed them, there was a mistake the was 6cm in from the left hand side and went down the entire image. See below. This has happened once before when we did a test on a small canvas print. Does anyone know why this is happening?

I just went Help -> Analyze settings.

It says I have negative page margins. I did what it says and cleared all margin to zero.

Can someone help me understand the 'Fixed' margin of 2.963. My additional margin is set to -2.963, making total margin 0. Is this ok?

Hi "Artscape",
Welcome to the forum.
I'm not absolutely clear what you mean from the images you have shown. I can see a corner crop mark on the second image which is, it seems, a few mm from the edge of the paper - is that what you mean - or ....
In your second image, the print MG_6050.tif has a a rectangular section, top left, that is off-set. Is that what you are referring too as a "mistake"?
If so, that may be a spooling problem (hence Ray's comments) so changing the spooling options in Edit Preferences, Printing Options may help. I can't comment any further on that so hopefully someone else can.

Negative margins are not recommended, set additional margins to zero in edit preferences, page formatting.
The "fixed margin" is the the area of the page that is outside the printable area. The dimensions shown above the page preview (main screen) show the printable area and resolution as reported from the driver.
You mentioned using 61cm wide paper and a ("paper") page width of 61cm; you will not get a 61cm printable width unless borderless mode is used.
I suggest you watch the learning video on this subject "Paper Size and Printable Area" and all will be revealed  
Link: http://www.youtube.com/watch_popup?v=gMzUxDP_JwM&vq=hd720

I hope that is of some help.  :-\
Terry

Thanks for the responses guys.

To clear a few things up:
- we are using roll paper - in this case 61cm wide
- margins have been set back to default, so not negative
- I made the 'contact sheets'/images in ifranview and saved them to A3 size, so in qimage i just printed at original size. This fits 2 images side-by-side on the 61cm roll paper.

We have just printed several long sheets of these images, and have noticed it has happened again to some of them, but not all.

Spooling is set to 'Spool all pages at once', format "EMF - Fast Printing"
Should this be changed to RAW - large image?

Here are two screenshots, the second showing the wrong area hightlighted.

I too would love to help, but I am not understanding your information.


The screen shots say TIF

Nothing shows 4 prints side by side as you say in the first quote.

Is that red line something you did or the print?

You should have the print options set to RAW in Qimage. It says RAW for large prints.

Sometimes that helps with large prints missing pieces .

I have most of the print drivers and would like to simulate what you are doing.

Unfortunately, I cannot seem to get a grip on what you are posting.
Fred

Right before you print, check your margins again.  My bet is that your negative margins crept back in either through loading a printer setup or prior job.  If you've got any saved layouts/jobs/setups that have negative margins, you have to fix the negative margins in those saved files, otherwise every time you open them, the negative margins will come back.

Mike