Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: partlo on November 13, 2013, 12:43:19 PM



Title: lost printer drivers
Post by: partlo on November 13, 2013, 12:43:19 PM
Hello - My 1st post.  I recently updated my Ultimate to v2014.125 and discover that I no longer can see my printers in the print setup box.  How can I get them back?
Thanks in advance
jim partlo


Title: Re: lost printer drivers
Post by: Fred A on November 13, 2013, 01:08:38 PM
Quote
Hello - My 1st post.  I recently updated my Ultimate to v2014.125 and discover that I no longer can see my printers in the print setup box.  How can I get them back?
Thanks in advance
jim partlo

Hi Jim,
First thing to try might be HELP in Qimage and reset printer.
After that a reboot of the computer
If still not there, check Printers and devices. See if you see the drivers.
Qimage, when it opens, immediately checks windows for a printer report, and uses that to populate the Printer Setup box.

Let us know.

Fred


Title: Re: lost printer drivers
Post by: partlo on November 13, 2013, 07:59:12 PM
Thanks Fred A.  I had indeed lost my drivers.  I reckon it happened when I updated win 8.  All is fine now. 
Thanks again
partlo


Title: Re: lost printer drivers
Post by: Fred A on November 13, 2013, 08:43:38 PM
Ok happy to win one once in a while.
Join in the forum anytime.
Have fun!
Fred