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Author Topic: missing chunks of the image  (Read 8926 times)
G
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« on: March 18, 2013, 07:57:33 PM »

I am trying to print an image but I seem to be missing chunks of a picture, I have changed it to large file size in preferences but it keeps missing chunks.  what am i doing wrong?
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Fred A
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« Reply #1 on: March 18, 2013, 08:12:59 PM »

This question pops up every month or so.

Here's enough of the answer from one of Mike Chaney's articles.

I'll see if I can paste the address of the whole article here too.
In the meantime:

By far, the most common symptom of problems related to checking the "Enable Advanced Printing Features" option is missing print data.  If this option is checked and you start to get prints that are only partially printed, pages that are missing, hard drive space errors, or other issues that can't be tracked down to other areas, you may wish to uncheck "Enable Advanced Printing Features".  If the problem disappears, you'll know to leave that box unchecked in your printer properties.

Again, on most systems, checking "Enable Advanced Printing Features" will result in faster processing.  While that won't speed up your printer, it will definitely result in your printing software being able to process the job faster and that means returning control to you faster so that you can do more work while the printer is printing.  If you don't want to get into the details of changing these settings in Windows or you are having trouble remembering which option has which benefits, I've designed my recently released Qimage 2007 photo printing software to be able to print either way.  Simply use "Edit", "Preferences", "Printing Options" and you can set the spool type to either the default "EMF - Faster printing" or "Raw - Large prints".  Qimage will make sure that other corresponding options such as the spool data type are set optimally and that "Enable Advanced Printing Features" is checked/unchecked in your printer's properties based on your selection.

 

Mike Chaney

http://ddisoftware.com/tech/articles/august-2006-enable-advanced-printing-features/


By the way, you didn't mention what printer it was,. Some make you go into Printers and Devices and set properties to an UNCHECKRD "enable features"
« Last Edit: March 18, 2013, 08:26:37 PM by Fred A » Logged
G
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« Reply #2 on: March 20, 2013, 10:21:27 AM »

its an hp z6100, and the option was already unchecked.
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G
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« Reply #3 on: March 20, 2013, 11:00:53 AM »

ok i have got around it by saving as a pdf and printing, the pdf was 162mb instead of the print which was 13mb, yet the pdf printed fine.

Any ideas what to try? 
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Fred A
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« Reply #4 on: March 20, 2013, 03:33:28 PM »

Quote
ok i have got around it by saving as a pdf and printing, the pdf was 162mb instead of the print which was 13mb, yet the pdf printed fine.

Any ideas what to try?

I doubt if you printed a pdf file from Qimage.

These problems are a product of HP driver quirks.
Probably the best route to go is to see if we can get Ernst to check settings with you.
He is the resident expert on HP wide carriage printers and drivers.

Try this: info@pigment-print.com
Address it to Ernst Dinkla, and explain that you got the email address from the Qimage forum and you need advice printing with your HP
He is a very nice man.
I feel certain he will help.

Fred
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rayw
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« Reply #5 on: March 20, 2013, 09:44:02 PM »

Hi G,

I've had similar problems with various odd printers over the years. A recent one, using a Dell laser, was solved by going into the ms print spooler, and altering the memory capacity setting to 1024MB, from 256MB iirc. Before that, prints were OK from all printing software that I had, except qimage, now it works fine with everything. This was a PCL6 print driver, which, afaik, is from hp origins.

Best wishes,

Ray
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