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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Monthly charges???
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Author Topic: Monthly charges???  (Read 6994 times)
bill hansen
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« on: February 13, 2021, 08:11:52 PM »
I'm being billed $24.60 each month, every month, for Qimage Ultimate. Is that correct? Has Q become a subscription service? If so, I'll need to find another printing application, or print directly from Photo Shop. If monthly billing is a mistake on Q's part, how to I get it to stop?
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admin
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« Reply #1 on: February 14, 2021, 12:06:45 AM »
That is not a charge from us.  I would encourage you to look closely at your statement: is is likely you are seeing a charge from someone else.  There are no monthly fees with Qimage.  I also checked my account and I'm not seeing that amount anywhere, for anyone.  $24.60 is not an amount we charge.  You get one year of updates with your initial purchase and then after the year, you can renew your registration at any time for $19.99.  Those are the only charges associated with Qimage.

Regards,
Mike
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bill hansen
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« Reply #2 on: February 17, 2021, 08:39:11 PM »
Thanks - That's reassuring. I'm in an awkward place. PayPal refuses to stop these charges, claiming they are initiated by me. I don't know what site would have initiated them. But that's my problem, not yours.
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admin
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« Reply #3 on: February 17, 2021, 11:14:58 PM »
Have you tried going to the recurring charges (subscriptions) page on PayPal?  Sometimes you'll find the recurring charge there and you can cancel it.  If you have a PayPal credit card though, it could be something that is being processed through the card and wouldn't show up there.

Mike
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