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Author Topic: my print is no longer centred on the page  (Read 5724 times)
SANDPIPER
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« on: December 11, 2018, 06:49:29 AM »

Greetings

I am accustomed to printing a certain print size that is centred on a 24" roll

In the past, I have always specified that the print is centred in the print driver and this worked, it was perfectly centred on the roll.

now, it is about 3mm off centre (while still being centred in the print driver) and I "think" this may have started happening after I upgraded to Qimage ultimate 2018

I noticed under the Qimage prints tab, there is a section called "print position"  which is set to Left 3.0 and Top 3.0

I could correct the problem by adjusting the "Left" position but I don't want to have to keep doing that when having it centred in the print driver always worked perfectly before.

Can anyone explain why this "3mm offset" has occurred and the easiest way to get back to my previous workflow of just centring in the print driver only?
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Fred A
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« Reply #1 on: December 11, 2018, 10:58:31 AM »

Quote
Greetings

I am accustomed to printing a certain print size that is centred on a 24" roll

In the past, I have always specified that the print is centred in the print driver and this worked, it was perfectly centred on the roll.

now, it is about 3mm off centre (while still being centred in the print driver) and I "think" this may have started happening after I upgraded to Qimage ultimate 2018

I noticed under the Qimage prints tab, there is a section called "print position"  which is set to Left 3.0 and Top 3.0

I could correct the problem by adjusting the "Left" position but I don't want to have to keep doing that when having it centred in the print driver always worked perfectly before.

Can anyone explain why this "3mm offset" has occurred and the easiest way to get back to my previous workflow of just centring in the print driver only?

Good day,
Some details please.
Which model printer?
What size print?
What version Qimage Ultimate are you running?
Somewhere in 2018 or late 2017, a user set print spacing tool was added.
See screen snap attached.
Have you selected CENTER?

May we see your screen of the placement results in Page editor?
See screen snap

Tnanks.
Fred
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SANDPIPER
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« Reply #2 on: December 13, 2018, 05:48:14 AM »

Hi Fred

thanks for your reply

canon pro-4000
Qimage ultimate 2019

the print location tool was not something I was familiar with. I only updated software very recently and was running an early version of 2018 previously.
I am guessing something changed that the change I am noticing is due to the 2019 update.

I can see how I can fix it by centring the print in Qimage as you suggested but previously I used "optimal print placement" in Qimage (which is my preferred placement method) and then selected "centre the print" in the print driver and the print was always centred on the roll,

 it now seems that Qimage overrides the instruction to "centre the print" in the print driver and places the print on the roll according to "optimal placement".

I can see that I just need to make sure it is centred in both Qimage and the print driver and all will be good

Thanks
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Fred A
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« Reply #3 on: December 13, 2018, 09:47:36 AM »

Quote
canon pro-4000
Qimage ultimate 2019

the print location tool was not something I was familiar with. I only updated software very recently and was running an early version of 2018 previously.
I am guessing something changed that the change I am noticing is due to the 2019 update.

I can see how I can fix it by centring the print in Qimage as you suggested but previously I used "optimal print placement" in Qimage (which is my preferred placement method) and then selected "centre the print" in the print driver and the print was always centred on the roll,

 it now seems that Qimage overrides the instruction to "centre the print" in the print driver and places the print on the roll according to "optimal placement".

I can see that I just need to make sure it is centred in both Qimage and the print driver and all will be good

Good Day,
I finally had time to play a bit. I downloaded the driver for the Pro 4000.
There were 5 choices.... I took the version 2.23 driver.... (no XPS)
Beautiful driver,,,, easy to use and clear.
OK this is what I see and did
Set for 24" roll paper, Luster, and all settings for best quality.
Page size 24 x 20
I put a single 8 x 10 print on the page.
It centers just fine whether you check CENTER PRINT in the driver or not.
Yes, Qimage is over riding so when you select either of two options; INTELLI CENTER or CENTER, the print is centered on the page.
There is a difference when you have more than one print on the page. (See screensnaps)
The three corners is using Intelli Center  Easy to cut.... The lower print centered is using CENTERED.

I closed QU and reopened it.... everything was kept in place. Works perfectly.

I changed printers and messed up my settings..... then SELECTED the 4000, and all the settings were back including Intelli Center
Fred
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Fred A
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« Reply #4 on: December 13, 2018, 09:49:37 AM »

One more screen snap 3 were too many for posting here

This is the centered single print
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SANDPIPER
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« Reply #5 on: December 13, 2018, 10:18:53 AM »

thanks Fred
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admin
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« Reply #6 on: December 13, 2018, 07:03:17 PM »

My advice is to put placement on IntelliCenter and forget about it.  IntelliCenter will center prints on the paper whenever possible.  The only time IntelliCenter won't center perfectly is if it physically can't: the print is too big for there to be enough slack and the driver's borders are not centered.

Regards,
Mike
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