Mike Chaney's Tech Corner
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Author Topic: New printer time?  (Read 13675 times)
Liz Z.
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« Reply #15 on: January 03, 2020, 09:48:45 PM »

I thought of that, but the printer is in my car, ready to be recycles, and when I tried to install the driver it wanted the printer to be connected. And I just don't feel like getting it, schlepping it upstairs, and reconnecting it. It shouldn't be necessary, should it, if I install all the Canon drivers when I get the new printer? And then if need be uninstall and reinstall Qimage?
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« Reply #16 on: January 03, 2020, 09:56:58 PM »

I agree.  I'd say reinstall the old Epson driver.  If QU loads OK after that, just change the printer in QU to the new printer and close QU and you can then try deleting the old driver again.  I haven't seen this problem before: it's normally fine to delete a driver.  QU will normally just give you a message "Unable to load driver settings for <your old printer>" and it'll just switch to another printer on the list.  I just tried it by installing the Epson P800 driver, setting up QU to use it, then deleting the P800 driver.  The next time you start QU, it just tells you it can't load settings for the P800 and it switches automatically to my Canon Pro-100 without any fuss.  So I'm not sure what happened in your case because it is designed to detect-and-correct when a driver is no longer found on startup.

Regards,
Mike
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Liz Z.
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« Reply #17 on: January 04, 2020, 02:16:55 AM »

OKAY, So!

I figured out how to install the Epson driver without having the physical printer connected or even nearby, so I did, then I uninstalled Qimage again, rebooted the computer again, reinstalled Qimage, and IT WORKS! I even remembered to save the Save folder so my old jobs are in tact.

Thank for helping me along this journey!

Liz
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