My W7 was getting really buggy so I wiped the HD and installed W10. Proceeded to reinstall the HP Utility and driver and ICC profiles and Qimage. I see no profiles in the system32/spool/driver/color folder. Also I do not see any profiles when I try to change profiles in Qimage. I wanted to get a fresh start because it seemed that my Z3200 was not printing the GE properly. It shows up on the diagnostic print but not when I print. I wanted to get rid of all old ICC profiles and start fresh. If I sync the profiles between the printer and computer the profiles still do not show up. Does anyone know why I cannot see any profiles in the system32 folder? Any advice on how to get the profiles back into the system32/spool/driver/color folder? Have been online with HP support for more than an hour and and not getting anywhere. Would really like to get my printing issues sorted out and settled down. Thanks in advance

Sounds like the driver may have installed the profiles in the wrong folder.  They should really be in system32/spool/drivers/color.  SysWOW64 is actually a folder for 32 bit DLL's, unlike the name would suggest.

On the GE, have you tried setting it to full page instead of the auto setting?  All of the code that causes the GE to "fire" is contained within the driver so that's definitely a driver controlled setting.  There's nothing software (outside of the driver) can do to affect the gloss enhancer.

Regards,
Mike