Can't select Homegroup shared Epson 4880

GeorgeR

Newbie

Posts: 3

Can't select Homegroup shared Epson 4880

« on: July 06, 2017, 02:29:49 AM »

I was able to select my shared homegroup printer for one print but now when I select the shared printer, it jumps to the local printer driver.

I want \\DESKTOP-CE6VTEG\EPSON Stylus Pro 4880 but it switches right back to Epson Stylus Pro 4880. Photoshop allows me to select it but not when I use the Plug-In or Stand alone Qimage.

Any suggestions on troubleshooting?

Thanks


« Last Edit: July 06, 2017, 04:16:01 PM by GeorgeR »	Logged

admin

Administrator
Forum Superhero

Posts: 4123

Re: Can't select Homegroup shared Epson 4880

« Reply #1 on: July 07, 2017, 11:08:19 PM »

Some settings may have gotten cross-linked. With the 4800 selected (per your screenshot), try clicking the "Reset preferences to printer defaults" button and then choose "All". Hopefully that will clear up the problem.

Regards,
Mike


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GeorgeR

Newbie

Posts: 3

Re: Can't select Homegroup shared Epson 4880

« Reply #2 on: July 08, 2017, 04:18:16 PM »

Thanks Mike but unfortunately that did not resolve the problem. The selected printer immediately switches back to Epson instead of the desired Desktop-CE6VTEG printer.