|
Title: PAID FOR but cannot download!!! Post by: RoyHenry on September 01, 2018, 02:55:27 PM Hi, I have just renewed my Registration and have tried to download my new version of Qimage Ultimate. I get the email back and am asked to click on: https://www.ddisoftware.com/qimage-u/reg/v2018.122p but when I do Google just keeps looking and finds nothing, it just says "Waiting for Dashlane". I have never had trouble before all the time I have used Qimage. Please help. Regards, Roy
Title: Re: PAID FOR but cannot download!!! Post by: admin on September 01, 2018, 03:44:09 PM I googled Dashlane and it looks like a password manager. I would guess that you have a password manager app installed called Dashlane... and it's locking up. I don't know if you can turn Dashlane off or not but try disabling it. Or maybe try a different browser (Dashlane might not be installed on a different browser).
Regards, Mike Title: Re: PAID FOR but cannot download!!! Post by: RoyHenry on September 03, 2018, 02:43:54 PM Hi, Mike,
Many thanks for the reply. I did what you suggested and all is OK. Funny, I have never had trouble before. Thanks again, regards, Roy. P.S. Looked for "Dashlane" on my PC but could not find...however, just for my own peace of mind, I downloaded "Dashlane" and bingo it worked. Have a great W/end, Regards, Roy. |