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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > PAID FOR but cannot download!!!
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Author Topic: PAID FOR but cannot download!!!  (Read 6467 times)
RoyHenry
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« on: September 01, 2018, 02:55:27 PM »
Hi, I have just renewed my Registration and have tried to download my new version of Qimage Ultimate. I get the email back and am asked to click on: https://www.ddisoftware.com/qimage-u/reg/v2018.122p but when I do Google just keeps looking and finds nothing, it just says "Waiting for Dashlane". I have never had trouble before all the time I have used Qimage. Please help. Regards, Roy
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admin
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« Reply #1 on: September 01, 2018, 03:44:09 PM »
I googled Dashlane and it looks like a password manager.  I would guess that you have a password manager app installed called Dashlane... and it's locking up.  I don't know if you can turn Dashlane off or not but try disabling it.  Or maybe try a different browser (Dashlane might not be installed on a different browser).

Regards,
Mike
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RoyHenry
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« Reply #2 on: September 03, 2018, 02:43:54 PM »
Hi, Mike,

Many thanks for the reply. I did what you suggested and all is OK. Funny, I have never had trouble before. Thanks again, regards, Roy.
P.S. Looked for "Dashlane" on my PC but could not find...however, just for my own peace of mind, I downloaded "Dashlane" and bingo it worked.
Have a great W/end, Regards, Roy.
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