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August 21, 2025, 01:51:26 AM *
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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Persistent error message and unresponsive interface
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Author Topic: Persistent error message and unresponsive interface  (Read 59 times)
jaon
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Posts: 36
« on: August 20, 2025, 04:00:21 PM »
Hi folks

QIU is running very erratic today for me. I have added a screenshot of the error message. Udated to latest version. No change. Eorror message appears after every application restart. Thumbs keep trying to reload even though they were just built/rebuilt on last attempted restart. Also seeing another error "Cannot waitr for an externally created thread. I added Qimage.exe to antivirus exclusion list, ran disk checks (all good), checked for HDD space (all good). The image files are loading from a dropbox synced folder that resides on a dedicated storage disk (been using this for years without issues but thought I would mention it). I'm on a Windows 11 PC with a reasonably high spec workstation. Strangely when I clear obove error it start rebuilding thumbs again. (Only 6 images in folder I am accessing, all TIFF files).

Any ideas?

Regards
John
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« Reply #1 on: August 20, 2025, 04:52:55 PM »
I don't really have much to go on with that one.  That information dialog is telling you it never got past the "4-exist" stage and the only thing happening between stage 4 and stage 5 is initialization of some variables.  If it fails there, the only thing I can think of is bad RAM or antivirus.  The other (actual) error message is more important: the one that says "Cannot wait for an externally created thread".  Can you get a screen snap of that one, particularly if it mentions an error address?

One thing you can try is starting Qimage with the Shift key held so it resets all settings: if a corrupted setting is involved, that would clear it.  Might also be worth a try to reboot the PC and see if that solves it if you haven't already; you mention application restart but not a full PC restart.

Regards,
Mike
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