Mike Chaney's Tech Corner

I just got my Epson 7800 repaired and upgraded QU to v. 2019.122.  After I sent a single 8x10 print to the printer, which printed fine, the printer printed another 8x10 but just as a small 1/2" strip of the photo. It even happened when I tried the unclog feature.  It printed on 1/2 page as I requested then another 1/2 " strip got printed.  I tried printing in borderless mode as well as non-borderless.

Also, when I click on borderless printing, the print resolution changes to 371 ppi instead of 360 ppi.

Any suggestions?  This did not occur until I upgraded.

OK Easy part first.
360 to 371 is normal as it is preparing to cover the borderless part .

Next I need to know the paper size and the print size.
Fred

Paper size is 10 inch roll paper.  Print size is 10x8.  It is a horizontal print.

I printed again this morning and found it printed correctly and did not print second piece. I did change the Orientation to Portrait and that seemed to work for this print.

But please give me your recommendations just to be sure.

Thanks,  Doug 

Sorry t be so late; sick wife

It looks like the driver dislikes doing borderless on smaller than A3
So it scales or enlarges the print INTERNALLY./
It appears that Qimage saw the extra size and must have took the overage to page two.
Hope this helps. See attached.
Fred

Thanks.   I think I got it.  I changed some settings in my printer driver and that corrected the problem.

Thank you for your help.

Doug