OK, I set custom, specify one dimension, size 24 (LONG), auto crop off, orientation lock, apply permanently.
select an image and its placed centrally in the page; the area not used being changed to paper white rather than the diagonal pattern, sharpen 0 (requested by the printer, so he can optimise sharpness for paper and maybe later resizing)
print to file, and the image generated is 24" square with white border added top and bottom, rather than a horizontal format image 24" wide and much shorter
First of all, Orientation lock comes off by default as you click on Custom Specify Dimension OK.
What size page did you tell Qimage you are using.?
What is the resolution of the image that became square?
What size print?
I want to simulate here.
If you forced a LOCK on a page size that can only work one way,
?
Need information here.
Fred