Problem printing to HpZ3200

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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Problem printing to HpZ3200

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Topic: Problem printing to HpZ3200 (Read 13431 times)

barry685

Newbie

Posts: 16

Re: Problem printing to HpZ3200

« Reply #15 on: November 22, 2018, 05:22:10 PM »

Never Mind It seems ok. I switched to a different media size and a different photo and the Preview was good. I then went back to the original media size with the original photo and the preview works. Now will see if it prints.


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admin

Administrator
Forum Superhero

Posts: 4218

Re: Problem printing to HpZ3200

« Reply #16 on: November 22, 2018, 05:45:22 PM »

I can't use HP Preview in order to reproduce the problem because HP won't let you use that unless you have the printer physically connected. There may be some bad settings that QU is remembering (due to the problem in 102), so you should try clicking on the "Reset preferences..." button to the right of the properties button and click "Printer" so that it removes the remembered settings for that printer. Then setup up the driver settings fresh. Hopefully that will correct any problem(s).

Edit: I see you beat me to the punch. By changing the media size and type, it probably cleared any corrupted settings. But if you do have trouble, there still may be "bad remembered" settings for that media type so clearing those as above should fix it.

Regards,
Mike