Q will not open - Application Error

Terry-M

The Honourable Metric Mann
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Posts: 3251

Q will not open - Application Error

« on: September 24, 2022, 03:56:20 PM »

Mike, HELP!
Qimage won't open, it was ok earlier today.
'Application Error
Exception ElnOutError in module Qimage.exe at 00299F96
Invalid numeric input'
See attached scree shot.

I's be grateful for a reply as soon as possible please.
Terry


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Fred A

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Posts: 5644

Re: Q will not open - Application Error

« Reply #1 on: September 24, 2022, 04:56:54 PM »

Check your email. I sent you something that might help
fred


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admin

Administrator
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Posts: 4229

Re: Q will not open - Application Error

« Reply #2 on: September 24, 2022, 05:44:22 PM »

That's just a generic error telling you that Qimage has developed a brain tumor. Wink

Translation: one of your startup (INI) files is corrupted. Assuming it's the main one, you can clear the problem by starting Qimage while holding the shift key. If that allows you to start it, you can go from there and set whatever settings you like. If you have the Qimage.ini file backed up on a backup somewhere, you could always try reinstating an older version of the Qimage.ini file (into the Qimage application folder) to save you from having to set your preferences again.

Between Fred's email and that suggestion, hopefully you'll be back up and running.

Regards,
Mike


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Terry-M

The Honourable Metric Mann
Forum Superhero

Posts: 3251

Re: Q will not open - Application Error

« Reply #3 on: September 24, 2022, 08:13:03 PM »

Thanks Fred & Mike.
All is ok now. I restarted Qimage by using the 'safe' option (forgotten the actia term) whic showed when the error messsage appeared.
I very relieved as it's now my photographic club competition season so there'll a number prints to do over the next few weeks. Three A3 prints done already and mounted. Cool

Terry


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