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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Qimage over saturation
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Author Topic: Qimage over saturation  (Read 5146 times)
CCPhoto
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« on: September 24, 2019, 02:59:02 PM »
Since the latest Windows 10 update a week ago, Qimage has been outputting overly saturated prints. I can correct the images in the adjustment tab, but I was hoping I could make a permanent correction.
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Fred A
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« Reply #1 on: September 24, 2019, 03:54:43 PM »
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Since the latest Windows 10 update a week ago, Qimage has been outputting overly saturated prints. I can correct the images in the adjustment tab, but I was hoping I could make a permanent correction.

Please clarify.
The prints are over saturated but the images are normal from before the update?
Try doing a print to File. If that looks OK, then it's a printer issue or a driver needing an update.
Please advise.
Fred
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CCPhoto
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« Reply #2 on: September 24, 2019, 05:43:40 PM »
Thanks for the reply. I used print to file and the over saturation is present. I've attached a file showing the result.
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Fred A
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« Reply #3 on: September 24, 2019, 06:58:24 PM »
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Thanks for the reply. I used print to file and the over saturation is present. I've attached a file showing the result.
The next item to check is whether there is a filter added to the print only, since I believe the left image was a snap of the qimage screen.
Sometimes users forget that they are there/ See screen snaps/
Normal image, Print to file with saturation filter in Print filter holder, and the shot of where the filter is hiding.
Fred
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CCPhoto
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« Reply #4 on: September 24, 2019, 07:23:08 PM »
There aren't any filters applied. It is not a screen shot, that is the original image. Is there a way to reset Qimage to default and preserve the custom print sizes I've assigned?
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MelW
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« Reply #5 on: September 25, 2019, 01:18:07 AM »
My two cents worth.  It looks like double profiling to me.  (I should know, I've done it enough times.) Are you sure that when Windows 10 updated it didn't reset your driver to say let printer manage output?
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Fred A
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« Reply #6 on: September 25, 2019, 07:54:19 AM »
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There aren't any filters applied. It is not a screen shot, that is the original image. Is there a way to reset Qimage to default and preserve the custom print sizes I've assigned?

Mel's idea was a good one, but I believe that print to file doesn't use the driver.
So I have to ask: Are you running the Qimage Ultimate 2020.100?

This is from Mike's release notes.
    Fixes and optimizations: Minor bug fixes and stability enhancements are the result of extensive testing of the 2020 edition for compatibility with the latest Windows 10 releases.
Could you please verify that you are running the new 2020, and if so, reinstall QU 2020
If that doesn't cure it, then try reinstalling with your anti virus inactive when downloading and installing.
Fred
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CCPhoto
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« Reply #7 on: September 25, 2019, 02:24:19 PM »
I did a reset to defaults on the driver settings and it has been corrected. I appreciate all the help.
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