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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > QImage shutting down prematurely
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Author Topic: QImage shutting down prematurely  (Read 179 times)
jpegman
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« on: May 06, 2025, 08:19:37 PM »
Today, when I tried to run the Unclog Utility, QI just closed and gave me notice Fig 1, Tried again and same result.

Tried Safe Run and same,

Rebooted my PC (Win11, (24H2), NVidia 4070 GPU, 64Gb RAM, 2Gb SSD etc.

Uninstalled using RevoPro Uninstaller and reinstalled from a fresh download. Same problem except now it sometime gives Error violations Fig 2 & 3.

Don't know where to go from here.  Sad



Hank
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jpegman
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« Reply #1 on: May 08, 2025, 01:26:30 AM »
I'm really stuck - QImage refuses to open. After uninstalling, when I reinstall it usually opens but whenever I try to do some thing (Touch the unclog panel icon, change the paper size, open the File menu etc.) it shuts down. When I try to reopen it it tells me QImage didn't shut down correctly and do I want to start it "Normally" of try "Safe" mode. Either on repeats the same problem. I've also got the error seen in Figure 4.

How do I get QImage back to normal operation?
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admin
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« Reply #2 on: May 08, 2025, 02:28:07 AM »
Sounds like you have an anti-malware program that is either deleting components of the installation or refusing access to the files.  What anti-virus/anti-malware program(s) are you using?

Mike
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jpegman
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« Reply #3 on: May 08, 2025, 09:51:59 PM »
The only programs I'm using are Microsoft Defender, Malwarebytes, and CCleaner. Never had a problem before with these programs - the only change I made is I moved the install folder from D: to C: to make complete restore disk images simpler (1 image instead of 2 to cover all installed programs). Did that several months ago and QImage has been working fine up until last Wednesday.
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