Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: Dunkinidaho on November 19, 2020, 07:16:32 PM



Title: Qimage Ultimate purge queue
Post by: Dunkinidaho on November 19, 2020, 07:16:32 PM
Had some mix ups this am in trying to print a single image. Ended up with 8 images in the queue. The actual image count at the bottom of the  screen was 1 however once it finally started printing it wouldn't stop. I finally removed paper which stopped it. Wasted  a lot of ink. The pro-100 is now shut down. When I turn it back on it will again start printing. How can you immediatly stop printing whenever you want to other than unplugging the printer. There must be a way to purge the queue in either the printer or Qimage.


Title: Re: Qimage Ultimate purge queue
Post by: Fred A on November 19, 2020, 07:32:13 PM
Quote
The actual image count at the bottom of the  screen was 1 however once it finally started printing it wouldn't stop. I finally removed paper which stopped it. Wasted  a lot of ink. The pro-100 is now shut down. When I turn it back on it will again start printing. How can you immediately stop printing whenever you want to other than unplugging the printer. There must be a way to purge the queue in either the printer or Qimage.
It is the windows spooler that is telling The Pro100 to keep printing. So let's clear that first.
Open Printers and devices  and double click your printer.
You should see a box like I have pasted below, except yours should show 1 document. Click on 1 document and the next box allows you to delete and clear.

As for QU, where did it say 1 image count?   It would show page count which may have multiple pages that says 1 of 6, or page 1 of 8?
Fred
PS  If it still wants to print, unplug the printer from the wall for 2 mins


Title: Re: Qimage Ultimate purge queue
Post by: admin on November 19, 2020, 10:54:30 PM
The easy way: if you print something and Qimage has finished processing but the printer is still going, there should be an active button on the top right of Qimage that has a printer with an X through it.  If you click that while Qimage is still processing, it just stops processing the rest of the job but if you click it after it's done, it'll actually clear the jobs from the spooler for that printer.  That button remains active until the print spooler is empty so clicking it is a quick way to kill any jobs in the spooler.

Regards,
Mike