Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: Dunkinidaho on September 05, 2024, 03:18:20 PM



Title: QImage Ultimate stopped communicating with canon pro 100.
Post by: Dunkinidaho on September 05, 2024, 03:18:20 PM
Suddenly I can't print images from Qimage Ultimate to Canon pro100. I can however send images to my document printer. I don't know if this is a canon issue or Qimage. I have printed a few hundred images without trouble. This just popped up on Monday. I've tried unplugging etc. haven't tried uninstalling and re installing Qimage.

thanks
Brian


Title: Re: QImage Ultimate stopped communicating with canon pro 100.
Post by: admin on September 05, 2024, 06:37:44 PM
To make sure it's not corrupted settings, hold the Shift key while you click the Properties button on the Printers and Settings tab.  That will open the driver with all defaults (no saved settings).  Then set all parameters like media type, size, quality, etc. inside the driver and try printing.  If it doesn't print, it isn't Qimage and you have an issue with the connection.

Regards,
Mike