'm getting to my wits end. And all this is by having reverted to my previous system (before the 12-22 update). My suspicion is that the driver got corrupted, but I can fix this because I'm getting blocked out of reinstalling it. And of course HP doesn't have any drivers available on their website for my Z3100.
John,
This is Fred here until Mike gets to his office. I am an early riser.
I found this.
https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-and-Digital-Press/Designjet-Z3100-appears-to-work-in-Windows-10-64bit-using/td-p/5711472I realize that it sounds like you are facing a corrupted file that will not allow overwrite, or a registry entry that is not permitting an over write, so it is likely this W 7 driver will not help. Worth a shot though. (The fact that it is a W7 driver might write to the registry in a different spot)
I wondered what I would do.... In my case the answer would be to restore a system backup.
Never mind Windows update uninstall, have you tried a SYSTEM RESTORE ?
Unfortunately many users turn this off due to disk space use.
If yours is on... see screen snaps, by all means reset to an earlier date. You will not lose any files, but devices and registry and drivers will revert.
Now the 64 dollar question. Do you do backups of your computer on some sort of regular basis?
I backup my entire C:\ drive on to a separate drive every 4 days.
This really resets all like a time machine.
I suspect the registry has a corrupt entry for the printer.
I feel confident that Mike might know what registry key to delete.
I finally figured out how to send a text message, so I will try to alert him as early as I can.
Fred