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redo.ses could not be saved
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Topic: redo.ses could not be saved (Read 4261 times)
LindaJ
Newbie
Posts: 13
redo.ses could not be saved
«
on:
January 21, 2020, 07:28:48 PM »
Hi - just installed latest version, V2020.111
Every time I perform any action, such as adding a photo or selecting Print I get a message that redo.ses could not be saved. Other than this message, QU behaves normally. I just have to click OK on the error message box to close it. Solution?
Thanks, Linda
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admin
Administrator
Forum Superhero
Posts: 4229
Re: redo.ses could not be saved
«
Reply #1 on:
January 21, 2020, 08:01:26 PM »
Sounds like there are some file permission problems with your installation. That can happen for a number of reasons but the most common is installing under an admin account and later using the software under a normal (restricted) user account. The best way to fix these problems is to reinstall, making sure to install while logged into the same account you will be using when running the software.
Regards,
Mike
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LindaJ
Newbie
Posts: 13
Fixed Re: redo.ses could not be saved
«
Reply #2 on:
January 22, 2020, 04:42:04 PM »
Thanks, Mike. A reinstall fixed the problem.
Linda
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