Mike Chaney's Tech Corner
March 29, 2024, 08:31:04 AM *
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
News: Qimage registration expired? New lifetime licenses are only $59.99!
 
   Home   Help Search Login Register  

Professional Photo Printing Software for Windows
Print with
Qimage and see what you've been missing!
Pages: [1]
  Print  
Author Topic: SEND VIA EMAIL not working with windows 11  (Read 985 times)
NickWellman
Newbie
*
Posts: 1


View Profile Email
« on: November 16, 2022, 09:45:36 PM »

Part of the qimage feature I use regularly for customers is the SEND VIA EMAIL tool. I cannot get this to work now I am running windows 11. Have default apps / pathways all confirmed. works fine on all previous windows versions
Logged
Fred A
Forum Superhero
*****
Posts: 5644



View Profile WWW Email
« Reply #1 on: November 17, 2022, 09:33:52 AM »

Quote
Part of the qimage feature I use regularly for customers is the SEND VIA EMAIL tool. I cannot get this to work now I am running windows 11. Have default apps / pathways all confirmed. works fine on all previous windows versions
   

Hi Nick,
I cant speak to Windows 11; I still have 10; 11 scares me.
But what I am asking you to do is to give some detail for Mike, so when he gets into his office he can try to duplicate what you get.
What does Qimage show on screen when you activate send via email? Any error messages? Also explain step by step your sequence of moves.
Fred
Logged
admin
Administrator
Forum Superhero
*****
Posts: 4109



View Profile Email
« Reply #2 on: November 17, 2022, 12:23:41 PM »

I had been working with Nick via email until we determined that the default email program was not opening, which means MAPI is not working.  The default mail program (Outlook) opens without a problem on the two Windows 11 machines I have here so I am not of much help.  Qimage expects MAPI to be working the same as it would expect a printer driver to be working.  Although I can help with most printer drivers, I'm not a Windows MAPI expert: it has always worked for me and it is a part of Windows so I never had the chance to diagnose problems related to MAPI mail support.

So Nick asked about posting here and I said it was a good idea.  We were hoping someone else has had (and corrected) a MAPI issue on Windows so we could get some ideas.

Mike
Logged
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.21 | SMF © 2015, Simple Machines Valid XHTML 1.0! Valid CSS!
Security updates 2022 by ddisoftware, Inc.