ssddjj
Newbie
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« on: August 06, 2011, 07:36:55 AM » |
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I am trying to print a photo on A4 landscape paper with the photo printing to the top edge of the paper, with 1cm border on the left and right of the photo, and 1.5cm border at the bottom of the border. The bottom border has floating text at the centre.
The photo is a JPG from a Panasonic FZ38. The printer is HP8850. I am using the latest Qimage Ultimate.
I have tried various ways of printing this in Qimage. The layout looks right on the screen but the print always fills the whole A4 page without any borders. I have even developed and cropped the image in Photoshop CS5 and tried printing it in Qimage but I still get the same problem.
What am I doing wrong?
Sue
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Terry-M
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« Reply #1 on: August 06, 2011, 07:55:59 AM » |
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Hi Sue, We need a little more information please. Specified print size? The layout looks right on the screen But what dimensions are reported in the page editor for size & position? What print size is reported in the Queue tab on the main screen? Have you got the crop scissors on? Can you post a screen shot of the QU main screen, especially the right hand side. with the photo printing to the top edge of the paper This implies you have borderless set in the driver, this affects the size of the print due to expansion created in that mode. What printer resolution is reported by QU - the numbers in brackets above the page preview on the main screen? Watch the learning video "Paper Size and Printable Area" from here http://www.ddisoftware.com/qimage-u/learn.htm to get more information. Finally, the HP8850 is known to have a buggy driver which may be part of the problem. See Mike's article http://ddisoftware.com/tech/articles/february-2010-the-hp-b8850/Terry |
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ssddjj
Newbie
Posts: 18
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« Reply #2 on: August 06, 2011, 09:03:26 AM » |
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Hi Terry,
I select a custom print size and state the long side to be 2cm less than A4 i.e. 277mm. In the page editor I set the left border to be 10mm which results in the photo being centred horizontally. I then add floating text under the photo.
I've included a screen shot of the page editor (before adding floating text.)
The queue says the print is 277.0mm x 191.8mm.
On my latest attempt I had already cropped the photo in Photoshop to the desired proportions. The crop scissors are not visible on the main Qimage screen. See second screen shot.
Already seen video on borderless printing, thanks. Read Mike's article.
Sue
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Terry-M
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« Reply #3 on: August 06, 2011, 09:33:48 AM » |
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Hi Sue, The queue says the print is 277.0mm x 191.8mm. I assume that is the size you want; 277 is, what about the 191.8? As you have cropped the image outside of Qimage, the crop scissors should be off (visible in the print properties pop-up) so what you have done seems ok. You would need to have borderless set to get a zero page margin at the top of the print. What puzzles me a little is the printer resolution is reported as 1200x1200; I would have expected to a see numbers greater than 1200 if borderless was set in the driver. Even if expansion is disabled in Qimage, the numbers reported from the driver remain the same. Have you been able to set borderless and change the expansion in the HP driver? However, this does not explain why the print is coming out filling the A4 page. My only other suggestion is to not use borderless and accept the small page margin at the top. I'm wondering if this is caused by the driver; many HP printer drivers seem to have problems. Hopefully Mike will see this & comment. Terry |
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Fred A
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« Reply #4 on: August 06, 2011, 09:34:37 AM » |
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The queue says the print is 277.0mm x 191.8mm.
Hi Sue, Two items.... and then I turn it back to Terry. I see that placement mode is set to Freehand mode. Of you want it centered, why not use Optimal Spaced or Centered? Then in the Full Page Editor screen, you can nudge the print on the page using the arrow keys or typing in the margins you like over on the right. The next thing to bring out is the print size. Whatever Qimage reports in the queue, 277.0 x 191.8 mms, you can bet your house, that is the size that is being sent to the printer. Terry knows me. Millimeters makes my head spin...... back to Terry!!    Fred |
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ssddjj
Newbie
Posts: 18
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« Reply #5 on: August 06, 2011, 09:55:59 AM » |
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277 x 191.8mm is the print size I want.
I'm not sure what you mean by changing the expansion in the driver. There is a parameter in the driver called Overspray. It is currently set to Automatic, the only other option is Change - I have not changed this setting. I use Borderless in the driver most of the time.
I thought the max resolution of B8850 was 4800 x 1200 so I'm confused about the 1200 x 1200.
I tried having the photo centred and then nudged it to the top of the page but in the HP print preview (I did not want to waste any more ink and paper) it still showed the photo taking up the full A4 page with no borders.
Sue
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Fred A
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« Reply #6 on: August 06, 2011, 10:17:13 AM » |
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I tried having the photo centred and then nudged it to the top of the page but in the HP print preview (I did not want to waste any more ink and paper) it still showed the photo taking up the full A4 page with no borders. Sue, I wish Ernst was on here today. He has some HP higher end printers. It strikes me that there's a possibility, that checking borderless in the HP driver, might cause the driver to assume borderless all the way around? Otherwise, I can only suggest what Terry said, Turn off the borderless in the driver, and manually place the print on the page where you want it to be. Again I must emphasize, whatever print size is reported by Qimage in the Queue, that is what is going to the driver. After that, you need to address the parts of the driver that can affect print size; borderless; scaling; enlarge; fit to page; things like that in the driver. Fred |
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Terry-M
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« Reply #7 on: August 06, 2011, 10:18:44 AM » |
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Sue, I'm not sure what you mean by changing the expansion in the driver. There is a parameter in the driver called Overspray. They are the same thing. I thought the max resolution of B8850 was 4800 x 1200 so I'm confused about the 1200 x 1200 The 4800x1200 is printer DPI (drops per inch) related to the spray pattern of the printer heads. 1200x1200 is PPI (pixel per inch and is the Native Resolution of the printer. This will change as you change print quality in the driver; QU interpolates the image to this resolution before it is sent to the printer so the driver does not need to, one reason why QU makes great prints. I tried having the photo centred and then nudged it to the top of the page but in the HP print preview (I did not want to waste any more ink and paper) it still showed the photo taking up the full A4 page with no borders. I assume "it still showed" means the driver print preview rather than in Qimage. 277 x 191.8mm is the print size I want. As Fred said, this is what QU is sending to the printer driver; unfortunately the driver seems to be messing the data up, as HP drivers often do. Try with borderless off, that's all I can suggest other than a direct support request to Mike. He may well see this later but he's 5 hours behind the UK so it would be later in the day. Terry |
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Terry-M
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« Reply #8 on: August 06, 2011, 10:51:00 AM » |
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Hi Sue,
Just to prove QU does it correctly, see screen shots below with an Epson R800 driver.
Page Editor
Preview on main screen
Driver Print Preview
I reproduced your situation.
Terry
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Fred A
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« Reply #9 on: August 06, 2011, 11:02:55 AM » |
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Sue, If you change the bottom margin to 1.5 cm, then the top margin widens to compensate.
It goes from zero (butted to the top of the page), to 3.2 to comply with the 1.5 cm request.
Fred
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« Last Edit: August 06, 2011, 11:08:48 AM by Fred A »
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Terry-M
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« Reply #10 on: August 06, 2011, 11:03:41 AM » |
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Sue,
Just noticed an anomaly with your dimensions.
You said originally you set 1.5cm (15mm) margin below the print on the page.
From my screen shots on my last post you will see that with an image the same size as yours, butting it to the top of the page gives an 18.2 mm margin at the bottom, not 15mm.
Not sure if this is relevant or not.
BTW, on my screen shots you will see a tiny 0.3mm "B" border set, overall size is not affected.
Terry
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« Last Edit: August 06, 2011, 11:08:05 AM by Fred A »
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Terry-M
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« Reply #11 on: August 06, 2011, 11:06:20 AM » |
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Fred's last post & mine, this is called teamwork, not repetition.  We crossed in the ether. Terry |
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Fred A
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« Reply #12 on: August 06, 2011, 11:09:52 AM » |
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A little more ether, and we both fall asleep!  |
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ssddjj
Newbie
Posts: 18
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« Reply #13 on: August 07, 2011, 08:14:47 AM » |
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I originally only put 1.5mm to give a rough idea of what I was doing.
I did a test yesterday making the photo longest side 250mm and this worked fine, so it is something to do with the longest side being 277mm.
I can't do any more testing for a couple of days as I don't have access to my printer - we have now got lots of floor boards up as we are putting satellite dish cabling and network cabling in.
Thanks for your help.
Sue
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