Mike Chaney's Tech Corner

I am unable to register my copy of Qimage Ultimate. I had to reformat my XP Pro system from scratch. Downloaded the program after submitting my email to this site. Upon starting, I get the “Incomplete registration” notice, asking for my email address. When I enter the address, and press the “Complete Registration” box, I get an error message stating “Unable to establish a connection with the registration verification server. Please try again later”.

If I click “Remind me later”, I enter the program with the 5-second delay message. If I try to register from within the program, using the “help” tab, the same sequence occurs.

I have disabled ALL firewalls and virus checkers (I am only using MS Security Essentials for a virus checker and MS Firewall – since I just reformatted and have not fully loaded all of my software at this time).

Please advise! Thanks…

QU uses the same Windows web architecture as IE when sending/receiving registration data so if it doesn't work, either your web security is set too high (try changing security level to "Medium" in Internet Explorer) or something else is blocking the connection.  If you've already tried all that, just email me and I'll send you the stuff you need manually.

P.S.  You're not on a Mac running parallels are you?  This problem is rare but when it does occur, I find the majority of the time it's on a Mac.

Mike

Mike - I'm not on a Mac. Tried resetting IE security to lowest levels across the board and disabling all virus/firewalls/etc. Still won't take the registration. Haven't had any other problems registering and resetting any other programs from my clean format. Please send me what I need to do a manual registration, if you could. Thanks!

Mike - sent you an email yesterday - haven't heard anything? Thanks....