Unable to set B+ Boarder

Buddy

Newbie

Posts: 6

« on: October 20, 2018, 05:15:15 PM »

I am printing with an Epson 2400 in a Windows 10 Environment. I select B+ for an Outside Border and a dimension of 0.03 with black as the color. I am using Red River 13x19 Paper and a Custom Print Size of 10x13 Previously I would see the Border when I added it. Now I don't. Also, if I move the mouse curser over the print preview I get a Message "Border Cleared" and my setting of 0.03 in B+ resets to 0.00
Never had this issue before. I looked at the Help Videos and the Forum but can't find anything directly releated to this issue so I'm posting here.


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Fred A

Forum Superhero

Posts: 5644

Re: Unable to set B+ Boarder

« Reply #1 on: October 20, 2018, 07:23:01 PM »

Quote

I get a Message "Border Cleared" and my setting of 0.03 in B+ resets to 0.00
Never had this issue before. I looked at the Help Videos and the Forum but can't find anything directly releated to this issue so I'm posting here.

Hi Buddy,
I think I see what you are doing. I can repeat the disappearance.
You are using only BORDER mumber #2, leaving the main border, #1 at 0.00.
This will cause number two to delete.
That is made that way
Please put your border on the image using BORDER #1, and problem solved.
Fred


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Buddy

Newbie

Posts: 6

Re: Unable to set B+ Boarder

« Reply #2 on: December 07, 2018, 01:06:05 AM »

Sorry for the delay in responding. That solves the problem. Thank you!


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