Mike Chaney's Tech Corner

Mike's Software => Qimage Ultimate => Topic started by: cdburnett49 on August 16, 2024, 08:01:13 PM



Title: User defined paper sizes not saving
Post by: cdburnett49 on August 16, 2024, 08:01:13 PM
The printer driver for my Epson SC-P800 is no longer saving user defined paper sizes in QImage, or other applications (e.g., Excel).  It can create new paper sizes & they appear to be saved, but they are not there after closing and reopening Printer Setup Properties.  I spent most of the day talking to Epson support.  They claim it must be an operating system problem & say to contact Microsoft.  I'm on Windows 11 & have installed the latest Qimage version and the latest printer driver.  Anybody else having this issue now? Any resolution?  Online search shows this issue is not just my system.