Mike Chaney's Tech Corner

http://www.ddisoftware.com/qimage-u

v2011.111    01/06/11    

Priority: Low    

v2011.111 offers fully optimized raw lens distortion correction for Panasonic G-series and LX5 cameras.  See http://www.ddisoftware.com/qimage-u/rawlens.htm for details.

Mike

Got this odd error message while going from an Epson printer to a Canon in this version. Same image in the folder.

Qimage
Access violation at address 77788C19 in module 'ntdll.dll.'  Write of address 00000014.

Clear as mud to me.  ???

Windows 7 64 bit, fwiw.


Mack

As is your description.  Can you clarify "going from an Epson printer to a Canon printer"?  How were you "going from"?  Did you recall a Canon printer setup?  Did you use the printer setup button, drop down the printers, and select the Canon manually?  When did the message appear: immediately after selecting the printer or were you able to select the printer and then click "OK" and then you got the message?

Only thing I can tell you at this point is that the error was not in Qimage.  That error address came from the operating system so either Windows (some part of it) died... or your (I presume Canon) printer driver is faulty.

Mike 

Mike, when I opened Qimage there was an Epson printer plugged into the computer at the time.  I don't have profiles written for it but I do have them for the Canon which is wireless so I decided to change printers.  I switched the profiles under Preferences > Color Management > Printer to the Canon profile I had and unplugged the Epson.  When I went to print, the message popped up before the Canon printer settings box appeared.

I just closed Qimage, then restarted it with the Canon printer and all was well.  Just seems something got messed up when doing the printer switch with Qimage being active under Color Management and Printer selection (i.e. USB to wireless maybe confused it and threw the error message up?).


Mack