Printer won't stop printing!

Mack

Full Member

Posts: 224

Printer won't stop printing!

« on: October 17, 2012, 09:42:21 PM »

Okay. I hit the small "Cancel" icon in the upper right of QU. Printer kept running. Unplugged printer USB and power, plugged in, and it resumed printing. Hit "Cancel" again, still printing. Restarted computer, unplugged printer thinking this would stop it. Guess what? It began printing again. "Cancel" button had no impact at all.

Opened up the Canon printer info and saw the print job still loaded (Twice!). It won't forget it even with powering off!?! Cancelled all in there too and all is quiet again, but I restarted everything to make sure it was dead.

I don't get why it takes both QU and Canon to cancel a job and clear out the buffer. Seems QU should kill it off. Doing one or the other keeps the jobs running. Needs a "STOP ALL PRINTING NOW" emergency button to kill off everything.

Problem began when I changed paper size in QU from A3+ to smaller 5x7. The images were still loaded, but they wanted to use 9 sheets of 5x7 I guess (if that's what the red 3x3 was indicating in the right window in QU, didn't auto-resize to small paper I guess.) and all 9 print jobs remained loaded in the buffer that even a Restart and Power Down and Up wouldn't kill off. Couldn't get into the edit part to change the size either until everything was shut down, both QU and Canon driver/software/buffers, etc.

Mack


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Fred A

Forum Superhero

Posts: 5644

Re: Printer won't stop printing!

« Reply #1 on: October 17, 2012, 10:04:03 PM »

Quote

I don't get why it takes both QU and Canon to cancel a job and clear out the buffer. Seems QU should kill it off. Doing one or the other keeps the jobs running. Needs a "STOP ALL PRINTING NOW" emergency button to kill off everything.

Mack,
This has been a smiley hair puller for years and years.
Once Qimage or any program that produces a print file is finished, the print file goes to Windows print spooler.
The program; Qimage or email; or a Word Processor is DONE!
What windows and your printer do from that point on is not controlled by the software that produced the file.

All of us have been down this road... You turn off the printer, reboot the computer, turn them on, and the sucker still prints sometimes just junk characters.
You have to go into Printers and devices, click on your printer, highlight the job, Click File and delete pending print job.
Sometimes, it refuses to delete right away. Then when you reboot, the print spooler will/should be empty. Restart the printer and all is well..... but all those sheets of paper waster.... turn them upside down.

Really, Mack! I'll bet there isn't a person on here that hasn't had this happen.
Join the club!

Fred


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Terry-M

The Honourable Metric Mann
Forum Superhero

Posts: 3251

Re: Printer won't stop printing!

« Reply #2 on: October 17, 2012, 10:15:10 PM »

Here is the quickest way to stop a printer, I use it now and again.
See screen shots attached below.
When the printer is printing,an icon appears in the system tray assuming you have it set to to give the notification (Systems Tray Customise in W8), see 1st shot.
Right click on this item and open the printer.
Then select and right click on the print job and choose Cancel, that's it.
It may take a little time for the printer to stop.
Terry


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Mack

Full Member

Posts: 224

Re: Printer won't stop printing!

« Reply #3 on: October 18, 2012, 01:03:32 AM »

Yep. Lucky I didn't have 50 sheets of paper loaded before I noticed the thing printing small sections. I thought the "Resize window" warning would have popped up in Qimage when I went from A3+ to smaller 5x7, but the image on the screen looked good (other than the 3x3 in red) so I thought I was good to go until the first small sectioned print popped out. That's when all heck broke loose trying to stop the thing. Taking out paper. Power offs. Etc. Nothing worked.

I did notice that even if I shut down the Canon printer in its pop-up dialogue box and cancel the jobs, some time later Qimage will continue to fill it up as it processes any remaining images still in it. I thought I had it all cancelled and cleaned it all out, but it soon filled up again via Qimage still running behind the scenes. Sort of maddening as it re-loads up the Canon (Windows?) print spooler and the entire thing takes off again. Seems there should be a one-button "Kill this sucker once and for all" someplace and not multiple windows and icons to shut it all down and in the proper sequence too.

Makes one nervous to restart sometimes with this $100 a pack paper. Too bad I can't print on both sides.

Least it's quiet .... for now. Live and learn.

Mack


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