Hi,

I need help.   I am using Qimage Ultimate 2016.105 to process a bunch of kids pictures for a children's activity, and I need to put their portraits on a 4x6 print so its centered in a rubbery foam craft frame.  This seemd to be the perfect use of qimage "layouts".

I created a layout by putting a background image on the page, setup the size for the print area and added the "template" image to the page and centered it.   After I saved it as a layout, I cleared the queue, and specified the custom layout and started adding my prints.   I added a few of the kids images, and printed them off on my ink jet printer.  They are perfect.

The problem is that when I went to create the image files to send to the Costco printer, qimage is writing out all of the components of the layout; background, image, blank page, template etc. as separate images.  Not once is the whole image as shown in the print queue written to the file as the images were printed to my local printer.

Does anyone have any idea about what I'm doing wrong?

Thank you,

Bob

Hi Fred,

Thank you for the quick reply.  That box isn't checked.    If I check it, I get all of the components of the layout .    If I don't check it, I get just my background image, and several white empty images.  It's very strange.

I tried using "user naming" option, and it does no better.   

I've explored all of the options so far, and nothing works.

Bob, in order figure out a solution, I would have to repeat what you are doing, step by step.
What size paper? What size prints?
 What printer?
Can you send me the layout you made?
How many small prints, what size.?
You have a template, what for? What does it hold? That is besides the layout template?
Fred

Thank you Fred and Terry.

That is what I was doing exactly, except I only had one template box I was sticking kids pictures in.

I had it happen on two computers.

I'll do a reset of Qimage, and try it again from scratch.    Hopefully, I won't have the problem again.   I'll post my results.

Bob

No worries about ruffling feathers.  I just appreciate the support.

No,  but I just updated to the latest, reset all the application settings and started from scratch.  It worked fine this time.

Here is what did exactly:

1. I set my printer properties (this time print to file 4x6, 320 dpi to go to costco.
2. selected "Landscape Page" button so it would look like I want it.
3. selected "new print size" button to bring up the Print Properties selection dialog.
4. selected Fit to page
5. Dropped my background image onto the page.
6. selected "new print size" button to bring up the Print Properties selection dialog.
7. selected 3x5
8. Added the template to the page.
9. Click File menu, then save to bring up the Safe dialog box.
10 Then I selected L for layout, and entered the file name for the layout, and clicked save.
11. Next I right clicked on the page area, and cleared the queue.
12. Next I clicked on the  "new print size" button to bring up the Print Properties selection dialog.
13. I clicked the "Custom" item to bring up the "Special Sizes" dialog box.
14. I selected the "Layout" radio button and clicked "OK". (leaving everything else as default)
15. I selected my new layout file "bob4x6.tpl" and clicked Open.  Everything looks good.  I seem my background as I expect it to, and I have the Template in the middle where I will drop kids pictures one by one.
16. I started adding kids pictures to the template.
17. did a page edit to get the picture in the template the way I want it, and then click done.
18. Click print
19. clicked "Auto naming" (NOTE: RIP check box is not checked)
20. clicked ok.

The print worked fine......    So. I guess resetting everything made the difference.

I swear, I did this a bunch of times and it was doing this to me on two different computers.

The good news is that it works perfectly now, and I have had a lot of practice with Layouts!

Thank you again guys for your support.

Bob