All of my computers have the latest printer driver and I have also allowed (via Qimage) the Epson driver to handle color but with the same results. Also, I've trashed my driver and Qimage and then reinstalled both to no avail.
Hi Chris,
Let's get some information for Mike.
OK ABW is part of the driver.... right? I have used it on Epson 3800 printers.
Can you describe in better detail, "HANGS"?
1) Across the lower right of teh screen, after clicking OK to print, does the progress bar move from left to right?
2) Does it say 1 thumb found; then Processing One Image; then 100% Finished, and then hangs?
3) Where did it stop?
4) If you select Print Preview in the driver, will the print preview box open to show you the print?
5) Are lights blinking that would indicate that data is going to the printer?
6) Does the printer start to print and then hangs?
7) Are you using a pre-saved printer set up; one that you recall in Qimage when you use certain paper or for B&W?
8 ) What are your settings in the driver. Remember QU remembers driver settings, and a corrupted or wrong setting will be implemented every time.
9) Have you tried HELP... RESET PRINTER, and then go to printer page setup in Qimage and manually set the quality setting, the paper type, and color management settings, and then try a print?
Fill in as much as you can, and we can solve this.
Fred
Thanks for responding, Fred. In a nut shell - everything seems to go smoothly. Qimage appears to send the image file to the printer driver and makes the usual sound after a print is sent. Also, my printer indicates that it's "PRINTING" via the small on-board monitor/interface. Unfortunately that's where everything comes to a screeching halt. You wouldn't know it if you were a casual onlooker. As a matter of fact... most of the members here might think that I'd uploaded a 15' pano tiff and it was just a matter of waiting. I even let it sit for 20 minutes just to be sure.
I'll try to answer as many of your questions now but will likely have to run another print through to cover anything I overlooked. So...
1. The progress bar moves across - shows 100% and makes the usual noise after sending the job.
2. I can't confirm all of those states but they sound right - I'll run another job to confirm.
3. It (If you mean Qimage) seems to have done it's job. If you mean my printer, it runs the head across a portion of the sheet as usual and then parks itself as if awaiting further instructions. During this time the printer (w/ the monitor indicating "PRINTING") sits and the vacuum runs. Nothing more. I ultimately have to cancel the job and then power down the printer.
4. Yes
5. I want to say yes as lights do flash but I haven't bothered to discern if they blink differently as opposed to a run that doesn't hang.
6. The printer never attempts to print - see #3
7. I don't think I've ever made a pre-save for anything.
8. I'll take a look
9. Haven't tried that!
Thanks again, Fred! I'll check back in.
Chris
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