http://www.ddisoftware.com/qimage-u

v2019.111      Jan 31, 2019

Priority: Med

2019.111 adds an auto roll length feature for wide format printers that dynamically adjusts media length on the fly!  See the video: https://youtu.be/rtvLdm-eiWU?hd=1

Mike

Tested successfully on the Pro-2000, Pro-4000, normal and XPS drivers, and the iPF8300 here without a problem.  Are there any special circumstances like you are running it under Parallels on a Mac or anything like that?  Can you drop down the media size entry on Qimage's Printers and Settings tab and take a screen shot of the bottom item in that list?  It should say something like "Custom" or "User Defined"... but I need to see what that entry looks like for you.

Thanks,
Mike

This is now fixed in 2019.112.  Thanks for the reports!

Regards,
Mike

Sounds like you have the print crop turned off, so it's fitting the whole image into the size you chose and adjusting for the aspect ratio so there is no cropping.  Go to the "Prints" tab and turn on the print cropping button (scissors icon) before adding your prints.  Or... select the ones you already added (by selecting them in the live view) and then click that crop button so Qimage has permission to crop images to the size you chose.

Regards,
Mike