I bought Qimage ultimate and took advantage of the last up grade that was available before some thing ran out or some new version was released earlier this year.
now following a catastrophic hd failure and a faulty back up drive I have had to install a new hd and reinstall all my software.
Every supplier that I have contacted for missing codes has with out exception helped me, I have been given links to older no longer available versions rather than telling me I must buy again.
That was till I tried to get the same assistance from Qimage.
then I get a curt email telling effectively pay up or go away.
when i complain i get told pay or go away.
Why can the version I BOUGHT and PAID for not be made available? I don't want or care about upgrades or improvements.
I am on a very limited pension income and don't have money to throw about.
this gives a whole new meaning to poor cutomer service
Your registration expired in April, so you would need to renew the registration before you can download any files. You can do that here:
http://www.ddisoftware.com/qimage-u/purchase.htmJust click "Registration Renewal".
Regards,
Mike
> Mike,
>
> I have had a h/d failure and need to reinstall all my software on
> a new h/d. Can you please resend my product licence key and a link
> to whatever version I am allowed to use with that key.
>
> Regards
>