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Author Topic: Print resolution below LOW-300 PPI  (Read 9374 times)
mobius
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« on: February 21, 2010, 09:16:33 AM »

I can't work out how to obtain print resolutions below the "LOW-300 PPI" setting without completely turning off interpolation. This is on a PC running Windows 7 and QImage v2010.111. I would like to be able to have QImage print at 200 or 150 PPI.

When I used to run QImage on Win XP, 300 PPI was the highest resolution setting and I could select lower settings such as 150 PPI. But under Win 7 300 PPI is the lowest resolution available.

I need to be able to print panoramas at lower resolution because my printer driver (HP B9180) can't handle large images at high resolution.

Thanks
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Fred A
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« Reply #1 on: February 21, 2010, 10:45:56 AM »

Quote
When I used to run QImage on Win XP, 300 PPI was the highest resolution setting and I could select lower settings such as 150 PPI. But under Win 7 300 PPI is the lowest resolution available.

The input ppi is determined by the printer driver setting.
I think the printer you use is an excellent printer with a very high input ppi.
Qimage on Max will accept that highest ppi as its target. If you set the resolution in Qimage to High, it cuts that number in half. Low is half of that.
So if you start with 1200 ppi which I think that HP does, half is 600, and half is 300.
To achieve the 150 number, you need to go into the HP driver and lower the quality setting a notch. I don't have any HP drivers so I cannot tell you where.
Maybe Ernst, or someone with a similar driver can point to the location of the setting.

Fred
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Ernst Dinkla
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« Reply #2 on: February 21, 2010, 12:17:49 PM »

I can't work out how to obtain print resolutions below the "LOW-300 PPI" setting without completely turning off interpolation. This is on a PC running Windows 7 and QImage v2010.111. I would like to be able to have QImage print at 200 or 150 PPI.

When I used to run QImage on Win XP, 300 PPI was the highest resolution setting and I could select lower settings such as 150 PPI. But under Win 7 300 PPI is the lowest resolution available.

I need to be able to print panoramas at lower resolution because my printer driver (HP B9180) can't handle large images at high resolution.

Thanks

I'm not familiar with the B9180 driver but the input resolution requests are normally based on the image quality expectations of papers and so fixed in the media presets. A lousy bond paper will not create better images with a 2400x2400 dpi, 16 weave strokes dot pattern so will not have that setting and the related input resolution. If you select one of the other media presets can you get the required input resolution down? Could it be that the new Win 7 driver no longer has the old media preset you used on the old driver? HP no longer carrying that paper in their catalog?


met vriendelijke groeten, Ernst Dinkla

Try: http://groups.yahoo.com/group/Wide_Inkjet_Printers/


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Owen Glendower
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« Reply #3 on: February 21, 2010, 02:53:02 PM »

"...my printer driver (HP B9180) can't handle large images at high resolution."

Please tell us more.  How large is the image?
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mobius
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« Reply #4 on: February 22, 2010, 08:07:14 AM »

I'm not familiar with the B9180 driver but the input resolution requests are normally based on the image quality expectations of papers and so fixed in the media presets.

Thanks for this information. You are correct. If I select "Plain Paper" then the maximum resolution is 600PPI. Unfortunately, I can not find any photo-quality paper settings that use 600PPI. I presume that a plain paper setting will not have the correct amount of ink when using photo-quality paper.

There does not seem to be an option to set the PPI when creating a custom paper.

Thanks anyway for your help
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mobius
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« Reply #5 on: February 22, 2010, 08:21:52 AM »

"...my printer driver (HP B9180) can't handle large images at high resolution."

Please tell us more.  How large is the image?

Example of image sizes are 3000x934 pixels and 9450x3780 pixels.

The problem is very similar to that previously discussed on this forum:
http://ddisoftware.com/tech/printers/hp9180-short-prints/
As this did not result in a clear resolution I thought that I would not bother everyone with the details of my problem. However, if anyone has more suggestions I would be very pleased to hear them.

Below is a copy of a posting that I made on the dpreview forum.

Previously I have used this printer and Windows XP to make many panorama prints 32x80cm but under Win 7 the print job disappears from the print queue and the paper ejects. The print ends with a sharp edge to the photo and not a fuzzy (partly printed) edge. In other words, it is as if Windows 7 thinks the print job has finished when it has not. There are no error messages.

Generally a given print ends at the same place. 10-30cm into a print that is 32cm wide. Decreasing the print resolution gets me further but not a complete print.

I have had extensive email communication with HP technical support. While they had some good diagnostic suggestions to start with, I think they are now out of ideas. I have also tried suggestions from the Qimage website.

Some details about my system are:
Windows 7 32 bit (fresh install, not Vista upgrade)
Intel i7 CPU (also tried on old Pentium 4 system)
4GB RAM
Windows managed page file. (also tried forcing a larger page file)
About 40Gb available on the system disk where the print queue writes to.
Latest Win 7 printer driver from HP

Latest printer firmware (27A) from HP (also observed problem before I updated the firmware)
Printing from Qimage. (also observed problem with HP Photosmart Essentials)
Image size about 32cmx80cm
Using special media tray but have also tried main tray
Connected by USB but have also observed same problem with Ethernet connection.

Some of the other troubleshooting that I have tried is:

Put a blank HDD into my “old” computer where the printing worked under Win XP and freshly installed Win 7 on it along with the full printer driver (freshly downloaded) and the version of QImage which worked under Win XP. No other software was installed. This showed the same problem of incomplete prints so it can not be attributed to new hardware. Repeated this again with a laptop with the same result.

Tried printing to a PDF file with Cute PDF. The whole photo appeared in the file without problems. So it is not a problem just due to say Qimage sending an incomplete picture to the print driver.

Tried printing using HP Photosmart Essentials software but the print was still only 50% complete when it was ejected. So it is not a problem attributable to Qimage alone.

Tried disabling Enable advanced printing features from within Win 7 (this was a suggestion from the QImage people). This resulted in smaller files in the print queue (as expected) but the print still did not complete. In fact it stopped in the same place.

Tried printing though the network but the prints are still incomplete.

Replaced the printer driver with the Win Vista printer driver but still running under Win 7. However, I still got incomplete prints.
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rayw
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« Reply #6 on: February 22, 2010, 10:18:48 PM »

Hi Mobius,

Quote
The problem is very similar to that previously discussed on this forum:
http://ddisoftware.com/tech/printers/hp9180-short-prints/

It was resolved to the op's satisfaction, afaik, in the second page. It was primarily a swap file size issue. Maybe you need to increase yours, or whatever is required in win7.

Best wishes,

Ray

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