Good Morning

I must ask first if you have watched this video from the 10 minute mark to the end?
https://youtu.be/7EvlreD1gKQ
If Qimage puts a green check oh the Properties button you should be saved.

Please respond

Fred

Yes I had already watched that video from 10 minute mark. I still have the problem. Thanks.

Please explain the problem.
You set it correctly and it still reads the old default settings, or when you open Qimage the next time, it reads the old settings?
Can you make screen snapsor at least explain step by step what you do?
Fred

Step by step
1. I'm in Qimage Professional 2010.210, Windows 10, Fall Creators Update,
2. I click on the Printer Setup Icon
3. In the Print Setup dialog which shows Canon Pro-100 series, I click on Properties. I don't know how to insert the screenshot
4. I click on Main tab
5. In the Print Quality area, I click on Custom and Set
6. In the Custom dialog, I move the slider to 1.
7. I click OK and OK to close Printer Preferences.
8. I click on an image thumb to add it to the current page.
9. I check Printer Preferences by clicking the Printer Preferences icon.
10. I click Properties and Main
11. Quality is set to Standard, not Custom.

I've tried this with many other settings like Manual - None and Paper Size - same results.
I cannot use Qimage at all, with this problem.

OK I happen to have a working copy of 2010 on my desk top to help people from time to time.

You are missing one step.
After you set your paper type, your page size,your profile in properties that matches the paper, Your quality should be custom and slider pulled to the right as far as it will go, Ready to print.
Now click the save button top left of the screen. When the box opens, clcik the P button for Printer.
Now give your set up a name   (Premium Luster 8 x 10) and SAVE.
Next time you want to open and use those same settings, click the little button to the left of the SAVE button. IT IS RECALL.
When the box opens, click the P button again at the bottom and select the setup you want to use. Then OPEN.

I've checked some other older software like Photoshop CS2. It had similar issues accessing advanced parts of the Canon driver.

I guess I need to upgrade to something compatible with the new drivers in Windows 10.

Thanks for your help!

I am sorry but I do not know your name.
Nevertheless, I must agree with you after 'further review".
I finally had some time to think about what you were saying over and over, and I began to recall something.
It has been many years since I used 2010.... probably 2009
One thing Qimage always had going for it was that it remembered the driver settings for next time.
I just plain forgot that.
So I went back and did some testing, and tried 6 other printer drivers. Including the Canon Pro 100, HP Z3200, Epson 4900, Epson 2000, Canon Pro 10 and Pro 1000.
I was able to reproduce what you describe, this way. (I am asking essentially, are  you doing something similar?)

1) Any driver I set up in 2010 will repeat and be all sticky with the settings as it is supposed to be. That includes the Pro 100.
I can open and close 2010.210 over and over; all good.

2) In order to make 2010 lose the driver settings, I have to open Qimage Ultimate and close it. Then when I open 2010, it reverts to the checked off default printer in Printers and Devices. There, the settings for the Pro 100 are set to basics defaults, and that's what we see on the second opening of 2010.
When opening Qimage Ultimate it sees that the current settings or the Pro 100 do not match the "SAVED EXIT JOB" settings, kills the 2010 exit settings.  This happens to the Epsons too; reverts to the default settings.

3) I ask if you have some other version of Qimage like the Ultimate DEMO version which was interfering, or some other printing program?

4) The work a round would be to set the quality, and the paper selection, Color management OFF and Quality setting in the Print Preferences from Devices and printers. Then that becomes the default.
Sort of tedious... but it will work.

But you were right!!

Fred