I am trying to print a 17x40 print that I processed on Capture One 23 on a roll paper on Epson Surecolor P800 from Qimage one. I keep on getting a filter failed error and I tried several times. I am attaching a screen print.

Any help will be much appreciated.
Thank you.

When I hit the print button, nothing happens for a while, and then the message appears. I have seen it before, but just not sure how I got past it. I fiddled with the settings at the time. The error message is attached. Thanks for the Mac link - I will try those.