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Author Topic: mm to inches not consistent within app  (Read 4510 times)
russellsnr
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« on: May 29, 2024, 02:27:29 PM »

Hi, moved from Windows Qimage Ultimate to Mac Qimage One a couple weeks ago, I assumed as it was or seemed to be a partnership company that Qimage One would work near the same as Ultimate albeit a cut down version but have a small problem with using mm or inches, as an older generation in the UK i prefer feet and inches. In Qimage One on the main screen I get to use inches but when I go to the paper sizes and Margins I get only mm and   I have clicked the icon that changes mm to inches on the main screen.
I contacted the developer/s and the answer I got was he thought because I live in the Eurozone but surely to be able to use whatever measurements you want should be available across the application?
I did download the app again from the USA site but that didn't work.
On the YouTube videos he does use inches in both cases for paper size and margins.
Thank You.
Russ.
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« Reply #1 on: May 29, 2024, 03:33:38 PM »

When you say you get mm for paper size and margins, it sounds like you are talking about inside the driver.  When you are in the driver settings, you are in another program (not Qimage One) so we have no way to control the units inside the driver.  Some drivers have the option to use cm or inches: what driver (printer) are you using?

Regards,
Mike
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russellsnr
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« Reply #2 on: May 29, 2024, 03:47:04 PM »

Canon IX6850 UK VERSION. Used the same printer version for Qimage Ultimate on Windows 10 and 11 but new to Mac. Thak you.
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« Reply #3 on: May 29, 2024, 06:35:48 PM »

Looks like there are no U.S. versions of that printer and Canon may have locked their driver to metric given that it is an EU printer.  I would suggest contacting Canon to see if there is a way to change the driver units to imperial.

Regards,
Mike
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russellsnr
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« Reply #4 on: May 29, 2024, 06:43:38 PM »

OK Thank you.
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russellsnr
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« Reply #5 on: July 26, 2024, 09:30:02 PM »

After a lot of searching over months I found the answer to my question.
You have to change on a Mac system settings the country settings to USA to get Imperial measurements.
Would have been much easier if the measurements option had been included in the software.
Just in case someone else needs to do it.
Russ.
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« Reply #6 on: July 27, 2024, 11:45:26 AM »

Qimage One does offer full support for both imperial and metric without changing country/region.  Just click "Edit", "Units", and make your selection.

As previously pointed out, if you are referring to the units inside the Canon driver, the driver is separate software and neither Qimage One nor any other software can modify the behavior inside the Canon driver as you are in Canon's software at that point.

Regards,
Mike
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