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Author Topic: Screen Blanks Out when viewing Qimage Preview  (Read 8321 times)
JackDLane
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« on: November 28, 2009, 03:41:46 PM »

I have Windows 7 Home Premium 64-bit, AMD Quad CPU, 8GB RAM, NVIDIA GeForce 9500GT display adaptor, dual monitors (both Planar PL1910M), Qimage Pro v2010.100.
Occasionally the monitors blank out.  Couple of times they stayed off for a few seconds and then came back on.  One time there was a message when it came on about the driver failing and being restored. This last time it did not come back on.  I had to press "Reset" button to restart the computer. A message appeared to "Repair Your Computer".  Startup Repair tests were all completed successfully.
NIVDIA driver is current.
Is there a Win7 version of Qimage?  64-bit version?

I spent 6 weeks getting my system completely usable like you did!
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Fred A
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« Reply #1 on: November 28, 2009, 04:07:10 PM »

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NVIDIA GeForce 9500GT display adaptor,

Jack,
Not sure if my experience is a match or not, but I had video lockups, and the company that made the computer, local in town, ran all sorts of diagnostics. Turned out the 9500 GT GEFORCE was the fault.
We pulled it and put in the 8500 and problems were solved.
This was happening in Vista before W7 hit the streets.
Fred
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Terry-M
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« Reply #2 on: November 28, 2009, 04:10:26 PM »

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Is there a Win7 version of Qimage?  64-bit version?
Jack, it is already W7 and 64 bit compliant. V2010-101 sorted out one little W7 problem, we're on 103 now.
Terry.
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JackDLane
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« Reply #3 on: November 28, 2009, 07:04:35 PM »

I am thinking about replacing my 9500GT with a Radeon version.
Do you think the 9500 had a problem that the 8500 didn't have?
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Fred A
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« Reply #4 on: November 28, 2009, 07:47:37 PM »

Hard to say with any conviction.
After replacing the 9500 withy the 8500 (I am not a gamer person) the machine rand smooth as silk and still is. I have 64 bit W7 in it now and have no video lock ups with W7 either.
That's why I said in the beginning, I don't know if this is a match; meaning whether it will fix your problem or not.
So just keep it in mind, and if all else fails, then change out the 9500 card.
Best
fred
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admin
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« Reply #5 on: November 29, 2009, 03:22:52 PM »

Funny how something that most people would consider so innocuous (a video card) can cause a computer to become completely unstable.  But... I've seen it many times.  Video cards seem to be the weak spot in a lot of systems and manufacturers spend a lot of time trying to get the bugs out of them.  Twas so much easier in the old days of the IBM PC when a screen just had pixels and you set their color.  Wink

Mike
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Fred A
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« Reply #6 on: November 29, 2009, 03:45:07 PM »

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(a video card) can cause a computer to become completely unstable
As you say, it is hard for most of us to realize, but the man/company that built my machine went to work to try to locate the problem. He was to run a video diagnostic CD for 24 hours. Yes. 24 yours. It locked up in 14 hours. I asked about the diagnostic disk. It contained a series of very difficult, video intensive game type video switching.
For some reason, that 9500 card broke down. He wanted to try *another* 9500 to see if it was the model of the card or whether it was just that one card.
I already lost the machine for 14 hours testing the 9500, and another 12 hours running the 8500 without incident, and felt I wanted to take the machine home. I could always report back if something went wrong with the 8500 card.
So we never got the answer to that last question.

Fred
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