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Mike Chaney's Tech Corner > Mike's Software > Qimage > Prints cut off
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Author Topic: Prints cut off  (Read 5999 times)
pjg61
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« on: September 27, 2009, 05:07:56 PM »
I have QImage Pro 2009.269 and am printing to an HP z3100. In the print driver, I have my page size set to 18" x 24" with Standard margins. In QImage, the resulting page layout shows as 17.606" x 23.126". I am printing 2 images 17.25" x 11.50" @ 300 DPI. QImage is set to Optimal/Spaced. I see my 2 images fit perfectly in the layout with some white border on all sides.

BUT, when I print, my left border is trimmed by at least 2mm (can't tell precisely how much). I have my 5mm white margin present but the image printed is truncated. Why does QImage show the proepr page layout, with the correct margins and then the final print doesn't match what I proofed?
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Fred A
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« Reply #1 on: September 27, 2009, 05:14:00 PM »
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BUT, when I print, my left border is trimmed by at least 2mm (can't tell precisely how much). I have my 5mm white margin present but the image printed is truncated. Why does QImage show the proepr page layout, with the correct margins and then the final print doesn't match what I proofed?

This is a known HP driver quirk /bug.
Many have success by clicking on HELP in Qimage, and then RESET Printer settings. The driver settings are partially remembered and partially recalled.

Just Clear the diver, and set it all to teh correct paper, color management, etc, doing it manually.

Fred
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Terry-M
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« Reply #2 on: September 27, 2009, 09:10:08 PM »
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Just Clear the driver
In fact, from what other Z3100 users have said here, there may well be an updated driver that has some of the earlier problems sorted out.
Search on Z3100 and there may be something among those posts that mentions drivers.
Terry
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Terry-M
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« Reply #3 on: September 27, 2009, 09:17:40 PM »
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there may well be an updated driver
Pierre,
In fact, there's a reply to another of your posts here, that talks about other drivers  Roll Eyes

http://ddisoftware.com/tech/qimage/qimage-and-hp-z3100-layout-options/ reply #2

Terry
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