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Author Topic: Thinking about trying/buying Qimage, but I have a couple questions...  (Read 10365 times)
johnboy00
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« on: April 15, 2010, 05:53:30 PM »

I'm thinking about trying and perhaps buying Qimage.  In lieu of wasting a bunch of ink and paper myself, however, I was hoping that someone could answer a couple questions for me:

1.  I have a mix of images shot in sRGB and Adobe RGB.  Can Qimage properly handle one of each in the same print job without me having to manually change anything for one or more of the images?

2.  Should sharpening of RAW images (general, not creative) be omitted from print work flow and left entirely to Qimage, or should sharpening (e.g. PS smart sharpen) remain part of the work flow prior to handing off to Qimage?

Thanks,
John
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rayw
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« Reply #1 on: April 15, 2010, 06:10:08 PM »

Hi John,

1) Yes
2) Please yourself. Some folk sharpen the raw file, then during editing, then finally depending on the size of print. The sharpening within qimage editing is quite good, but the interface is different than in PS. But you can use qimage just to print, and do your prior editing in some more familiar software - it is well worth it just for that - just don't resize in anything else, unless you have a specific requirement. I would suggest you buy the studio edition, I think some of the more useful features are not available in the demo, but I could be wrong.

Best wishes,
Ray
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Fred A
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« Reply #2 on: April 15, 2010, 06:15:52 PM »

Quote
1.  I have a mix of images shot in sRGB and Adobe RGB.  Can Qimage properly handle one of each in the same print job without me having to manually change anything for one or more of the images?

Yes, Qimage will handle your printing needs flawlessly.

Quote
hould sharpening of RAW images (general, not creative) be omitted from print work flow and left entirely to Qimage, or should sharpening (e.g. PS smart sharpen) remain part of the work flow prior to handing off to Qimage?

If you purchase the Studio version of Qimage that handles raw images, the preset amount of sharpening will be applied to your images; adjustable by you for all, or camera by camera.
This is set in RAW preferences under EDIT
The smart sharpen is something altogether different. It affects prints only and is designed be user adjustable depending on paper type, printer type, and size of print.
Just leave that at default (5) for the time being.

So let Qimage do it all, from camera to paper.

Fred
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Terry-M
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« Reply #3 on: April 15, 2010, 06:26:29 PM »

Hi John,
Quote
I have a mix of images shot in sRGB and Adobe RGB.  Can Qimage properly handle one of each in the same print job without me having to manually change anything for one or more of the images?
The simple answer is YES. Qimage is fully colour management aware and you can have an image in any colour space you like and Qimage will print it correctly.
Qimage has a system of priorities for deciding the colour space of an image: the top level is an embedded profile, that is the foolproof system and I understand PS does this. Qimage also recognises Exif data colour space tags too and has additional provision to set up an input colour space based on the exif data of a device. Most of the time, you wont even have to think about it and all the data is visible on the main screen.
Quote
Should sharpening of RAW images (general, not creative) be omitted from print work flow and left entirely to Qimage, or should sharpening (e.g. PS smart sharpen) remain part of the work flow prior to handing off to Qimage?
No. Qimage Print smart sharpening is designed to apply as the data is sent to the printer and it takes into account characteristics of the image and the print size. The idea is you set the level such that your print matches the appearance of the image on screen. Start with the default level and go from there; once set, most people find they can leave it at the one setting.
Qimage does have no-destructive image editing facilities, so, in your case, any last minute adjustment can be done in Qimage.
One vital thing to remember with using Qimage, especially coming from a PS background, do not re-size an image before printing, leave it at whatever pixel size it is.
 Why don't you download the trial version from the DDI web site, your prints, large or small, will see a marked improvement, and it;'s not just me or Mike who says that  Wink
Terry.
In Qimage print sizes are set using Inches or mm, the program takes care of resolution and interpolation with the best algorithms available.
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johnboy00
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« Reply #4 on: April 20, 2010, 01:19:55 AM »

Thanks for the info, guys.  I printed a 13x19 photo from a 10 MP image that a friend of mine gave me to print for him, and the results are absolutely stunning.  Qimage and the Canon Pro9000 Mark II are a great combo.  I will be buying soon.  Thanks again!
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Owen Glendower
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« Reply #5 on: April 28, 2010, 05:44:34 PM »

Don't hesitate to go bigger.

After printing some test strips with Qimage, I decided to take advantage of a half-price special on 18x24 prints from a local supplier.  Qimage took my 2.8 MP original image and turned it into an 18.8 MP file.  The resulting print is highly detailed without a hint of pixelization, even upon close examination.

Enjoy Qimage.
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Terry-M
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« Reply #6 on: April 29, 2010, 06:23:31 AM »

Quote
DO NOT BUY QIMAGE - the customer support sucks.
This is a lie and most Qimage users know that.  Angry
You are not telling us the whole story.
Terry
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Fred A
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« Reply #7 on: April 29, 2010, 09:50:20 AM »

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DO NOT BUY QIMAGE - the customer support sucks. I have now tried to retrieve my license key for over one month and cannot get any decent support. This company is a joke.

I have to firmly disagree.
I have had Qimage since the late 90s and I have never witnessed Mike Chaney being anything but a role model for software writers with the very tops in customer support and assistance.
I believe that Mike stands firm on his need that you provide a working email address. His system is based on the premise that there are no two email addresses that are exactly alike, although names can easily be alike in multiples.
As far as you receiving 200 emails a week, and being such an important person with a background in email and servers and programming, is more the reason to understand, and to help solve your problem.
In this age, we have spam filters. You may not even know it, but Yahoo, Gmail, and even Verizon have spam filters running.
Yahoo (which you use) is an on line web mail. They have a Spam storage box which will surprise you.
You must examine the contents on line, not looking in your email client for the missing message.

You also must realize that there are thousands of happy Qimage users that change email addresses like socks, and all Mike asks is that they provide the previous email address to link to the new or current email address.
That seems fair and simple.

Spam blockers or filters work on a key word or key phrase basis. Who knows what word or phrase in Mike Chaney's emails that contain your codes, has triggered the Spam Blocker into action?
So getting 200 other emails does not support your case.

Why not take a deep breath, and start over in a reasonable frame of mind and work through whatever is breaking the chain of communication.

... and no! Mike is not going to phone you.... it is your responsibility to keep a copy of your old email address, or your old unlock code, or the password.

Try this nonsense on any other software company: Three tries to get into your account with a bad password, and you are dumped.
Try swearing at Adobe or Microsoft and see how much cooperation you get.

As I suggested, take a step back, a deep breath, and try a little better to cooperate.

Fred

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Ken
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« Reply #8 on: April 29, 2010, 10:18:43 AM »

mmehlre

Working with computers, Email, etc. can be very frustrating at times. I can understand your frustration of not receiving something you thought you should have received; however, if you could put yourself in the owners position (in this case, Mike M) there would be no logical reason to deny the product to you if the information he required was available to him.

I spent over 3 hours just today dealing with Yahoo because for some mysterious reason, my main Email account just stopped sending and receiving Email. After finally working with their "level 2" support (level one could not resolve after 1 hour on the phone) I could use Email again....however, no one could identify why I had the problem to begin with.

Qimage is a far too superior product product (if you are interested in the BEST possible prints, etc) to give in to Email problems. DDISoftware and the people on the Forum are the best in the business. From my experience, they offer the BEST customer Service also. Superior product and continued, highly experienced and thorough help! And, they offer that pleasant, expert help FREE!

Frustration gets all of us at times. Don't give up. The reward will be worth your patience!
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admin
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« Reply #9 on: April 29, 2010, 12:57:18 PM »

Quote
DO NOT BUY QIMAGE - the customer support sucks.
This is a lie and most Qimage users know that.  Angry
You are not telling us the whole story.
Terry

Not to worry.  I've banned Mr. Mehrle for foul language and belligerent behavior and have deleted his latest posts.  I've emailed him a dozen times and he still doesn't have an email that works, so he can spend his time complaining or he can learn how to check his spam folder in his Yahoo mail.  I've heard from a few other people from Yahoo and they just "upgraded" their spam filter so a lot of real emails get caught.  Everyone else has found my emails in their spam/junk folder.  If you want to do business on the internet, you need to have a working email.  And if you want to get personalized service or return phone calls when my policy is clearly stated as email support only, don't act like an idiot and start with a tirade in your first email and expect a return phone call!

Mike
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rayw
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« Reply #10 on: April 29, 2010, 05:23:48 PM »

Good for you Mike, but a bit of a snag since the few responses from folk in this thread now don't make much sense. Still, such is life  Wink

Best wishes,

Ray
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johnboy00
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« Reply #11 on: June 04, 2010, 07:41:33 PM »

Okay, I finally got around to buying it.  I guess I needed an extra nudge (demo quit working). Smiley  Thanks again for the help!
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Owen Glendower
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« Reply #12 on: June 04, 2010, 08:06:56 PM »

Welcome, new user!

You already know that you get prompt, helpful replies from experienced users when you post a question to this board.  Don't hesitate to ask.  The posts last Fall (I think) about greeting cards opened up an entirely new category of Qimage uses for me, and I've been using the program ever since I was shooting with a Sony Mavica.  (Yes, friends, it was indeed possible to get an acceptable 5x7 from a 640x480 digicam...if you printed with Qimage.)
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