Mike Chaney's Tech Corner

Mike's Software => Qimage => Topic started by: na goodman on September 30, 2010, 08:56:42 PM



Title: Qimage Will Not Retain Paper Size
Post by: na goodman on September 30, 2010, 08:56:42 PM
Sure, right in the middle of a rush job I cannot change the paper setting. I change it to the correct size in driver, click ok but QI will not hold the setting. I hope you're there. Help.


Title: Re: Qimage Will Not Retain Paper Size
Post by: Fred A on September 30, 2010, 09:00:03 PM
From what size to what size, and what printer??



Title: Re: Qimage Will Not Retain Paper Size
Post by: na goodman on September 30, 2010, 09:09:50 PM
It's the epson 9800. QI will only show 8 1/2 x 11 I'm trying to print to a user defined roll paper banner 36x22. This just started. Printed fine yesterday using user defined sizes. I went into the control panel and picked that size for default but that did not do anything. QI is stuck on the letter size. I'm so glad you are there. I'm stressing! I have 15 of these to print.


Title: Re: Qimage Will Not Retain Paper Size
Post by: na goodman on September 30, 2010, 09:14:19 PM
Figured it out. See, just knowing you were there for support did it. Thank you.


Title: Re: Qimage Will Not Retain Paper Size
Post by: Fred A on September 30, 2010, 09:22:55 PM
Good Karma!!
:-)

Fred


Title: Re: Qimage Will Not Retain Paper Size
Post by: na goodman on September 30, 2010, 09:24:55 PM
Yup.