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Author Topic: Qimage and printer drivers  (Read 9838 times)
Craig Murphy
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« on: August 08, 2009, 04:28:08 PM »

My Epson 9800 has suddenly began printing via Qimage really bad skin tones.  People look like they have been dead for while.  I think its a printer driver issue as my nozzle checks are fine and my color mgmt is fine.  How do you know if Qimage is grabbing the proper driver?  If the printer shows up in the print setup drop down menu that's it then?  No chance that somehow it picks up the driver but then somehow corrupts it?  I'm a little puzzled about this as I have uninstalled the Epson driver and reinstalled a couple of times now.   
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Fred A
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« Reply #1 on: August 08, 2009, 05:03:28 PM »

Craig,
Might try a HELP RESET PRINTER from Qimage.
First thing to check would be driver settings to be No Color Management if you are using a profile in Qimage.
Make sure paper is set... to the right paper... etc...
If possible give more info.
Fred
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Craig Murphy
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« Reply #2 on: August 08, 2009, 06:52:59 PM »

Thanks for the reply.  Tried the Reset Printer Settings made another test print and its actually worse.  What does that do btw.  
      There really isn't any more information to give.  The printer is just suddenly printing like crap.  Reinstalled the Epson Drivers.  Twice.  Nozzle checks are fine.  Soft proofing on my monitor looks fine as always.  Its almost like there is an incorrect amount of magenta printing but nozzle checks are ok.  Only other thing I can think of is I just replaced Light Cyan and Light Magenta.  Maybe the ink is bad?

Well.  I just printed out of Photoshop and its just a lousy.  This is some other kind of odd problem. 
« Last Edit: August 08, 2009, 07:05:39 PM by Craig Murphy » Logged
Fred A
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« Reply #3 on: August 08, 2009, 07:29:06 PM »

Epson inks, or third party?
I presume you have the driver set correctly. You haven't mentioned settings or profiles or what paper...
Wrong setting in the driver will affect prints from PS or Qimage.
Just trying to help...
Fred
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Craig Murphy
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« Reply #4 on: August 08, 2009, 08:26:38 PM »

Appreciate the responses.  OK.  Problem solved.  Jeez.  After messing with this on and off all day I discovered that the 'Embed icc profiles in saved/converted  images (jpg and tiff)' was unchecked in the printer ICC tab.   Have not been able to find any mention of it in the help files.  So Qimage embeds the printer paper profile into a jpg or tiff file?  PSD files its not necessary?   In any event.  That was it!  Yeah.  
« Last Edit: August 08, 2009, 08:31:44 PM by Craig Murphy » Logged
Terry-M
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« Reply #5 on: August 09, 2009, 10:05:54 PM »

Quote
So Qimage embeds the printer paper profile into a jpg or tiff file?
No, it does not when printing.  Roll Eyes
Quote
'Embed icc profiles in saved/converted  images (jpg and tiff)'
This means when you convert an image, and you specify to convert to a different space, the profile is embedded in the image - you would not normally use a printer profile although there are some circumstances when you might do it, like when sending images to a printing service and you embed their profile.

It sounds as though there are some missing parts to your account of what was happening, just ticking that box would not have made a difference to anything printed with Qimage. It could for anything converted in Qimage and printed in PS, But PS warns you about embedded profiles and anomalies.
In your "messing about", something else was changed, probably related to colour management settings or the way the image was converted. It may be a good idea to try to discover what else you changed, so the same error is not made again  Wink
Terry.
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Craig Murphy
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« Reply #6 on: August 10, 2009, 04:05:57 PM »

Well.  I'll keep looking for reason why prints were off color.  Whatever the hell the problem was is gone now.  Maybe my printer was just pissed at me for some reason.  Thanks for the input.
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Terry-M
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« Reply #7 on: August 10, 2009, 04:30:53 PM »

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Maybe my printer was just pissed
As long as it wasn't you  Grin
Terry.
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