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1  Mike's Software / Qimage / Re: Lost Folder Bar - Resolved on: June 22, 2012, 02:55:08 AM
Weird. It works on the usual reset preferences. I went to the same folder, shut down, and restarted it again and the folder bar reappeared. I can also now drag the top of the thumbs view vertically (and folder bar retention protection works).
2  Mike's Software / Qimage / Re: Lost Folder Bar on: June 21, 2012, 11:58:51 PM
I forgot to add Win XP-32 SP3 with no recent updates.
3  Mike's Software / Qimage / Lost Folder Bar on: June 21, 2012, 11:52:45 PM
Q Pro 2010.210

I suddenly lost the ability to get the folder panel view. Thumbs are OK. There is no blue folder bar above the thumbs panel. No dragging of the thumb panel bar down occurs.

I have never had this problem. The only change to the system has been an installation to Firefox 12.1 of the plug-ins for IE9 Active-X compatibility. I am not aware of any Firefox modules being used by QImage,

I have maximized and shrunk Q with no improvements. It is excluded now from Norton Internet Security filtering regarding applications.

I have panels set to auto open. I don't think I missed anything in the view dropdown. I do not see any preference settings regarding the folder view. I tried different thumbs sizes.

Any suggestions?
4  Mike's Software / Qimage / Re: Error Message. Can Not select Paper Size on: December 26, 2011, 02:42:26 AM
Are you saying that error message appears in any application trying to set up the printer properties? Is it just QImage? Can you make adjustments to the printer from within the Win 7 control panel or equivalent?

That error message translates to an application privilege ram address access error in an area of protected memory. If the problem exists outside QImage then I suggest looking for an updated printer driver. If Win 7 is the 64 bit version especially check for a new driver. If it is just the 4x6 paper selection and other sizes work then again check the driver version and reinstall it..

If the problem happens only within Q then try starting it with a shortcut with its advanced property to run as admin (that is a program access level, not a user access level). That should alleviate any system access problems when Q reads the printer driver to return its parameters.

5  Mike's Software / Qimage / Re: color profile caching? on: November 26, 2011, 11:10:05 PM
I edited the test target image to include only the continuous gray scale and it gave me OK results optimizing from the original profile. The green cast in the lower 30% is negligible and the gray scale is now contiguous without any stepping. I printed the full test target from Q and also Elements 10 managing color and the prints matched for two different subjects except of course for the Q print being sharper.

So there's the summary requested for now.
6  Mike's Software / Qimage / Re: color profile caching? on: November 25, 2011, 05:28:53 AM
OK. Here's my experience with the CMP optimization:

I let the CMP warm up a bit and started the application. You choose Profile My Printer. You then choose Optimize My Profile. Then you input the profile you wish to optimize, the new name for the profile, and then your sample image to base it on.

I then printed out a patch target to scan. I let the dye inks dry for about 90 minutes and then did the scanning procedure. I then clicked Save and it crunched out a new profile.

I then registered it in Windows for the printer followed by using Q Pro to print out that same target.

The good news:
The green color cast was gone but there was very slight but acceptable magenta cast in the center range.

The bad news:
The gray scale was not quite as linear as the original with a bit more of black compression.

I think instead of the composite image I had with a continuous gradient and a stepped gradient I need to simplify it to the 5% steps leaving out the continuous scale. I also printed a color test image and it looked pretty good for color, the very slight magenta cast in the middle tones not being noticeable. Before optimizing one could see the green cast in the darker tones from 30% to 0.

7  Mike's Software / Qimage / Re: color profile caching? on: November 23, 2011, 09:48:50 PM
In the CMP you optimize by selecting a typical image content as your spectrum you want to optimize. I then produces a target patch for scanning based on the I suppose 'demographics' of the colors involved instead of creating a standard patch chart.

So if I use the gray scale test image I have (gray scale test ramp from http://www.northlight-images.co.uk/downloadable_1/DL_page.html ) it should produce a target of patches from that gray scale. I think it then produces a correction target. I'll post when I get it done.

8  Mike's Software / Qimage / Re: color profile caching? on: November 22, 2011, 08:13:19 PM
Thanks for all replies.

I was just checking because I printed a test gray scale gradient (as a color image) with three different modifications using a profile editor and did not see much any change in Q's soft proof or the print. The profile I chose did show up in the lower print (job?) properties pane on the right.

I'm using a trial run of a profile editor called Color Darkroom and I have two more saves left. I'll really distort one as a test.

I'm using the Colormunki Photo to create version 2 icm profiles and I have a nagging green cast in the lower 30%. (I let both dye ink initial target and then correction target dry for 24 hours.) I'll run its optimize feature on the gray scale to see if it improves.
9  Mike's Software / Qimage / color profile caching? on: November 22, 2011, 02:35:35 AM
QImage Pro 2010.210 on Win XP SP3 - 32 bit.

In changing printer profiles under edit/prefs/color management

QImage color manages printer enabled.

Like some photo editors, does Q need to be restarted when changing a printer profile because of profile caching or does it take effect immediately upon selection. The print queue is emptied before I do this and it is not a batch mode question.

10  Mike's Software / Qimage / Re: Invalid Pointer Operation on: July 11, 2011, 04:58:04 AM
Next crash go to the XP Control Panel, Administrative Tools, and click Event Viewer. Look for any read error events. Double-Click on the event and see what info it offers, if any. Click the down arrow box to read the next until you are past the sequential read tagged errors.

Maybe something meaningful will give you a clue.

The events are last at the top and you scroll down for earlier time stamped events.

There is a free system utility that can help from MS. Go to:
Download Process Explorer v14.12 (May 18, 2011). Unzip the .exe into a convenient folder and create a shortcut to it. Start it up.

Right click on its status bar at the left bottom of its window. Set it up like the attached image. keep an eye on physical ram by alt-tabbing to it. If you happen to have a dual monitor setup for editing place that window there. If it looks like physical ram keeps climbing near a hundred percent. Also right click on the column header bar. Add virtual size as in the other attached file. See what process is eating up the virtual ram.

11  Mike's Software / Qimage / Re: Invalid Pointer Operation on: July 04, 2011, 04:36:44 AM
First, are you running the last version distributed 2010.210? Do help about or catch it in the opening screen.

Invalid pointer means that the application is trying to address an area of RAM not allowed. Since it is intermittent it could be a unique combination of what other applications and services are running concurrently soaking up RAM. If it is intermittent when trying to open the same image then it is not that QImage can't handle that format. I had one test image that would crash Q if it was in a folder that contained other images. It looks like the old Mac reversed byte .jpeg or .tif format. .jpeg is different than .jpg.

What is your Win version? Does crashing seem dependent on the folder where the image is located. Size of the image also matters in terms of dimensions and resolution including bit depth (after being decompressed).

Make sure there is plenty of empty disk space for your temporary files created during using Q and printing. Limit the amount of large byte size files in the queue at any time.

12  Mike's Software / Qimage / Re: Just got my Qimage-it's great, but I already need some help on: February 10, 2011, 01:49:48 AM
Just an FYI to inform Bill that the latest software version of DPP is 3.93. Go to the Canon product page for your 60D, then Drivers and Software, Fill in the O/S version and you'll get a list of updates. Check the release notes under them such as if upgrading DPP upgrade the EOS Utility as well as some other components. Zoom Browser EX also has a facelift to some degree.

In DPP 3.92 there were some improvements and tool additions such as Unsharp Mask which you may or may not want to apply in DPP if you are going to do it in QImage. In DPP there were also improvements in tonality curves as I recall.

I was reading a post earlier this afternoon about using raw photos for printing.  I've been processing some raws with the Canon DPP 3.9 software than came with my 60D.  I never thought about printing them in raw format.   Gosh, I have a lot to learn!
13  Mike's Software / Qimage / Re: Qimage printing question on: January 07, 2011, 04:56:19 AM
It is just above the thread listing on the right hand side.

14  Mike's Software / Qimage / Re: Qimage crashing, so is my head! Help please. on: December 23, 2010, 10:40:02 PM
I had another thread I started about Q Pro crashes. It turned out to be a bad .tif file. In really old days there were some Mac created tif files that could crash an editor. I think the protocol header for tiff has changed now to indicate the byte order.

The bad file was a color target but I don't recall the one or site it came from. Since resetting Q caused it not to go to the folder with the faulty file, it worked and eventually I figured out what file it was.

I'm pretty sure it was not a target from http://www.northlight-images.co.uk/downloadable_1/DL_page.html .

15  Mike's Software / Qimage / Re: Qimage crashing, so is my head! Help please. on: December 14, 2010, 10:22:33 PM
That thread referred to is off limits to me perhaps because I only use Pro.

I had a case where Q crashed on starting up. It starts on my previous folder and I had what I think is an old style tiff image in it. That was an issue for many editors many years ago between Mac and other tif versions. As soon as I reset QImage and opened a different folder it worked.

Try recovering the image in a different editor and resaving it to see if that helps.

What is the format and bit depth out of curiosity.
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