Mike Chaney's Tech Corner
March 07, 2021, 02:36:45 AM *
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 on: March 06, 2021, 11:34:28 PM 
Started by LindaJ - Last post by admin
Yes: the location you chose during install is remembered.  So the next version you install will automatically pick it up: you can just "Next" through the prompts.


 on: March 06, 2021, 08:24:51 PM 
Started by LindaJ - Last post by LindaJ
Mike: I did need to install into a new location. Seems to be working fine now.

When I update, will the program know where to look?

Thanks for your responsiveness.

Linda J

 on: March 06, 2021, 05:00:18 PM 
Started by LindaJ - Last post by admin
In that case, the permissions for the Qimage application data folder have become corrupted.  If a reinstall of Qimage doesn't work, you may have to reinstall and pick a different location for the "Qimage application data" folder during the install: pick a location where you know you have read/write access.  Could be something as simple as C:\QimageData.


 on: March 06, 2021, 04:53:15 PM 
Started by LindaJ - Last post by LindaJ
I don't use a 3rd party AV - just the one that comes with Windows.


 on: March 06, 2021, 04:37:35 PM 
Started by LindaJ - Last post by admin
What anvivirus software do you use?  Norton has recently decided that they won't allow software to write to the ProgramData folder even though that is a valid folder for programs to use for data.  You may need to add an exception for the folder listed in your screenshot so your AV software will not interfere.


 on: March 06, 2021, 03:42:44 PM 
Started by LindaJ - Last post by LindaJ
Hi - I have the following problems:

1. In every session I can only access the edit screen once. After that, nothing happens when I try to edit a photo.
2. When I save a job, I get a "list index out of bounds" error. Often I also get a session error message, screen shot attached.
3. When I close the program, I get an i/o error 123. I have to force a close.

I have the newest version of QImage Ultimate, downloaded and installed this morning.

I am running Windows 10 Pro, v2004, build 19041.804

I also run the scheduler to print an unclog page to my canon Pro-10. It runs normally.

These problems have persisted for awhile but I haven't been printing much so I haven't looked for a fix. Now, however, I have a project that I am having great difficulty completing.
Linda J

 on: March 01, 2021, 03:40:54 AM 
Started by admin - Last post by Chuck_IV
Interesting. I'm wondering my it didn't create the user directory. I added it via the "Add" option in the plugin manager and it sees it now but left it in the Qimage Plugin directory.

Oh, well, in any case, I'm good to go now.


 on: March 01, 2021, 02:42:24 AM 
Started by admin - Last post by admin
That would be the right place for includes plugins (that come with LR) but not for user plugins.  Those should still be in appdata.


 on: March 01, 2021, 01:44:49 AM 
Started by admin - Last post by Chuck_IV
Thanks for the info. That indeed seems to be the problem. There is no Adobe\Lightroom directory under %APPDATA%. Since this is a fresh install, I'm wondering of this is some type of change they made recently or not.

So in looking at the Lightroom Plugin Manager, it shows all the Abobe created plugins in the C:\Program Files\Adobe\Adobe Lightroom Classic directory now.

 on: March 01, 2021, 01:41:02 AM 
Started by admin - Last post by admin
When Lightroom installs, there should be a folder %appdata%\Adobe\Lightroom.  If it can't find that folder, it can't install the LR plugin automatically.  You can do it manually: open Qimage, select "Utilities", "Explore Qimage Application Data", open the "Plugins" folder, then the "Lightroom" folder, and then open the QUExport.lrdevplugin folder and follow the manual install instructions in the ReadMe.txt file.


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