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Mike Chaney's Tech Corner > Forum Rules, Status, and Info > Forum Feedback, Status, Issues, etc. > No email response
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Author Topic: No email response  (Read 16138 times)
dave_s
Newbie
*
Posts: 4
« on: August 04, 2016, 08:45:24 PM »
After purchasing (7/30) Profile Prism, (and my CC charged) I expected to receive a download link (with the product cd etc, to arrive later. The web page states: "Profile Prism ships directly from our target manufacturer in Germany: we will send you an email outlining how to download the Profile Prism software." Nothing. So I emailed directly; twice. Nothing. So, I'm now here, looking for some kind of reply with an explanation. This was not the purchasing experience I expected. -Dave
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Fred A
Forum Superhero
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Posts: 5644



WWW Email
« Reply #1 on: August 04, 2016, 08:57:33 PM »
Usually boils down to spam filters etc.
I will alert Mike.
he will double check
Fred
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dave_s
Newbie
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Posts: 4
« Reply #2 on: August 04, 2016, 09:06:42 PM »
Mike, Thanks for the reply w/link.
Nope, not an issue with spam filters. I've checked those numerous times and Mike's (just received) email was not flagged. If there's an e-mail issue, it is not one of that type .......
Just glad I now have the code to use.
-Dave
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