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Author Topic: Activation code  (Read 48377 times)
bidphy
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« on: November 21, 2015, 06:11:29 AM »

Purchased the Qimage Ultimate, I'd like to download it. Is there any way to get hold of support? The 'click here for support' doesn't seem to work. Have sent numerous emails and my trial version is going to run out help please. Thanks Sue
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Fred A
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« Reply #1 on: November 21, 2015, 09:51:55 AM »

Quote
Purchased the Qimage Ultimate, I'd like to download it. Is there any way to get hold of support? The 'click here for support' doesn't seem to work. Have sent numerous emails and my trial version is going to run out help please. Thanks Sue

Hi Sue,
Your password and instructions etc are emailed to you.
Any chance it went to SPAM? Can you check?

In the meantime, Mike will check on this end to see if it got returned for some reason.
Is the email address you used in the purchase, the same one you use on the forum here?
 How was it paid?   Credit card, Paypal, etc?
... and When was the order placed?
Nothing to worry about..
As soon as Mike gets to the office....

Fred

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admin
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« Reply #2 on: November 21, 2015, 01:33:57 PM »

Sue,

I've taken care of it.  For some reason, the PayPal notification came in with corruption in the notification message so the registration didn't go out automatically.  I was able to correct the problem and you should have it now.

Regards,
Mike
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bidphy
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« Reply #3 on: November 21, 2015, 06:02:47 PM »

Sorted now Thank You Smiley
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