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Missing Order
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Topic: Missing Order (Read 117541 times)
harnold
Newbie
Posts: 3
Missing Order
«
on:
July 04, 2014, 12:28:23 AM »
I placed an order for profile prism on 7/19/14 and received confirmation on 7/22/14 and still have not received, as of 7/3/14 4:50p
Please let me know what is going on.
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Fred A
Forum Superhero
Posts: 5644
Re: Missing Order
«
Reply #1 on:
July 04, 2014, 09:36:41 AM »
Quote
I placed an order for profile prism on 7/19/14 and received confirmation on 7/22/14 and still have not received, as of 7/3/14 4:50p
Please let me know what is going on.
It might be a good idea to email ddisoftware.com with your name and address, and perhaps a corrected date on which you placed the order to enable them to find it.
Thanks,
Fred
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harnold
Newbie
Posts: 3
Re: Missing Order
«
Reply #2 on:
July 04, 2014, 05:29:02 PM »
what is the email address?
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Fred A
Forum Superhero
Posts: 5644
Re: Missing Order
«
Reply #3 on:
July 04, 2014, 05:37:03 PM »
Right from the website where you placed your order.
mchaney@ddisoftware.com
Fred
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harnold
Newbie
Posts: 3
Re: Missing Order
«
Reply #4 on:
July 09, 2014, 12:35:16 AM »
I emailed as suggested, to the address listed with my name, email and order information. No response as of 7/8/14.
Any suggestions?
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admin
Administrator
Forum Superhero
Posts: 4220
Re: Missing Order
«
Reply #5 on:
July 09, 2014, 01:12:04 PM »
I never did receive any email from you but I looked up your order based on your profile here on the forum. Just sent you an email.
Regards,
Mike
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