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Mike Chaney's Tech Corner > Mike's Software > Qimage Ultimate > Problem when selecting paper
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Author Topic: Problem when selecting paper  (Read 121 times)
bmw
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« on: July 19, 2025, 04:11:07 PM »
In printer settings when I select some papers, Qimage sometimes comes up with the wrong paper. Thus I cannot get the correct paper type. I just reinstalled a new replacement Epson P900.  Any suggestions on how to solve this problem.  Thanks, Bernard
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admin
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« Reply #1 on: July 19, 2025, 05:42:57 PM »
That's a driver issue.  It means the driver didn't "connect" properly with Windows when it was installed.  Remove the printer in Windows and reinstall the driver.  Then open Qimage and select your printer, then click the "Reset driver to printer defaults" button (2 buttons to the right of the Properties button that opens the driver).  Select "Printer" to reset all settings for that printer.

Regards,
Mike
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bmw
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« Reply #2 on: July 19, 2025, 06:46:36 PM »
Thanks so much for your quick reply.  I tried the refresh button without reinstalling the drive.  And seems to have solved the problem.
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