That was a good thought, so I did change them. No luck with the results though.

Fred,

(I sent you an email--thanks for your offer!) you wrote "You can also put the image in the queue and open the editor, and hover the mouse over the whiter areas and read the RGB values at the bottom. See if green is predominant. "  I am not sure what I am supposed to be looking for. How would I know if green is dominant? I attached a screen capture of what I see while my cursor is hovered over a white shirt.

Also, as suggested, I just printed a color image and it came out fine.

Thanks for your help so far.

Liz

Actually I forgot to mention, I did try to print it in "grayscale." Again, yuck.

screenshots #2 and #3

Hi folks,

 I wonder if someone has some tips for me. I am trying to print two scanned black and white photos and getting terrible results.  I have the Epson Photo Stylus R2000. My first results were washed out green and something, so I did a nozzle check, which told me I needed to do a head cleaning (I ended up doing three of them!). I also did a printer unclog job within Qimage, which came out fine (after the head cleanings). But my attempts to actually get a decent print are futile so far--what I am getting is a green and white photo, and a poor quality one at that. I know the image quality isn't great, but my black and white laser printer did a better job.

I am using Epson Ultra Premium Presentation Matte paper. I have attached three screenshots of settings in case there is something you can see in them that I am missing....  I will attach the second and third separately.

By the way, I updated Qimage to the most current version a few minutes ago, but my prior version was only a few months old.

Thanks in advance. 

Liz

Complicated indeed! As long as you have a good system, though, it's all good!

I realize I spelled "faze" wrong in my prior post, and I can't leave a misspelling (or in this case, a homophone) uncorrected, or my computer will crash again, and I will have to reinstall Windows and all my software all over.

Liz

Hi Fred,

Personally I am leery of Kryptonite, but Carbonite doesn't faze me!

So I just ordered a 1 TB Seagate HD for about $55 on Amazon (1 TB is plenty for me). I will still keep Carbonite, because I like having cloud backup as well (plus I am mid-subscription). Do you and Terry get a commission from this sale? At 10% that would be $1.74 split two ways--nothing to sneeze at!

Liz

Hi Fred, I am still restoring files from Carbonite, but once that's done I will install this. I have a single HD PC--will I have to buy an external hard drive?

Liz

OK, OK, OK, SOLD!! For $17.40 for the paid home version, I bought it!!

 

Liz

 Thanks Terry, I will look into the backup you're referring to.

Liz

Hi Terry--

Actually I do back up everything via Carbonite, though as you said, it mainly does files, not settings. It backs up to the cloud every time a new file is added to my PC, so I never have to think about it, and as we speak it is restoring everything, back to their original locations on my C drive.  In fact, the only things I lost in this crash are my Qimage jobs, so if I back up that folder from here on out I will be happy enough with my setup. I don't like the idea of relying on an external hard drive, because they can be stolen, and I like the idea that I can access my files from anywhere I can go on line, if need be (I also use the free version of Dropbox and pay $2/month for extra space in Google Drive).

Liz

Hi--Posted in the wrong place... I am using Ultimate, latest version.  So, anyway, it appears all my saved jobs are lost. Sigh.

Thanks again.

Liz

Hi everyone,

My PC had a major software corruption and I have to do a clean re-install of Windows and all my software. I use Carbonite to back up files, but I don't know if my saved jobs were among them, and whether or not they will be recovered as I do the recovery process. I am pretty sure they are gone. Where are they saved in Windows 10, 64 bit? I did a search there for all files ending with .job and got no hits. And if they are lost, I want to tell Carbonite to back them up from here on out.

Thanks!

Liz Zoob

Thank you, thank you, thank you, Terry! I never would have figured this out in a million years. Worked perfectly.

Liz

As Homer Simpson would say, "D-oh!"  I explored various of those icons but somehow never the right one (yes, I am up to date with QU). Thanks, Terry!

Liz