I wish there was more tech support for this program. I can't think of an alternative to switch too and will just have to wait it out to see if something fixes it in the future.

Andy

I just did an automatic uninstall of Qimage and then re-installed. That didn't help to speed things up.

My version of splwow64.exe in c:\Windows is 7/13/2009
Do you have the same date on this spool program?

Andy

I turned off my Anti-virus auto protect and it didn't help. While adding one 38mb image to the print queue (drag and drop from windows explorer) and also then deleting it, I looked in task manager and noticed that the only process that seemed to be involved both times is splwow64.exe with the description of  "32 bit print spooler".

Andy

I'll try a few of the things you suggested. Before I went with Windows 7 (clean install) I was running Vista 64 bit and was not having these problems with Qimage.  I have the latest Epson drivers installed. I have checked CPU and Memory usage in the past and it was negligible. I haven't tried turning off my Anti-virus (Norton) so I can try that.

The two cameras I use produce raw images of 25 mb, and the other 30 -35mb. The Tif files average 35 - 55 mb, some larger. I don't do Raw processing in Qimage. I use Capture One Ver 5 Pro. For an example, why should it take around 45 seconds just to delete a 54mb file from the Qimage print queue?  Seems way too long. If I delete the file in Windows Explorer, Adobe Bridge, etc. it takes a second or two, or even less.

Andy

Under Windows 7, 64 bit, I sometimes get the error "A call to an OS function failed" when Qimage is started. Qimage seems to take longer to start up when that happens and once at the Qimage workspace everything works (although much slower than a year ago).  Other applications like Photoshop (even 32 bit Photoshop) are getting faster, Qimage seems to be getting slower on the new 64 bit platforms with faster processors and memory.

Andy

Yes I have the Quad core settings on in preferences. I think that red text on the web page means it will install, not that it is 64 bit. I think if it was a 64 bit application it would install in the Program Files folder. It installs in the Program Files (X86) folder which is for 32 bit applications. Perhaps Mike is off to bigger and better projects and Qimage is not very high on the list any more.

Andy

It seems that Qimage is getting a little slow in comparison to other applications when using a faster 64 bit OS with Quad core plus processors and faster memory, etc.  Any plans for a 64 bit version in the hopes of speeding it up a little?

Andy

Qimage continues to launch faster but it still is a lot slower in Windows 7 than it was in Vista. If I have 2 - 8.5 x 11 images on a 17 x 25 paper size why should it take at least 45 seconds to delete those images when I select clear queue, etc. The browser window is pointing to a folder that just has a few small jpegs in it so it has nothing to do with that. Photoshop became faster and Qimage slowed down when I migrated to Windows 7. It's a royal pain because I use Qimage so much and I spend so much time looking at that little circle spinning.

Andy

Thanks Terry.  Over the next few days I will have to see how Qimage responds now. I don't need the browser in Qimage pointing to an image folder with a lot of images because I usually just drag and drop from windows explorer into the Qimage print queue.

Andy

Does it matter to Qimage if your printer is powered on when you first start it up? My printer usually is but I was just wondering. Also, if my default windows printer is an HP text printer, and I always do my Qimage printing on and Epson 7900 or 3800, does that matter to Qimage?

Andy

I did another search and found a post that suggested starting Qimage while holding down the shift key. I did that and it asked me if I wanted to start by reading the tutorial, I said no, and it started right up. It also changed the folder it was pointing to, to My Pictures (a windows default folder). I closed it and then started it again, it didn't prompt me for the tutorial, and opened in 3 seconds. I guess this did a reset of some sort, possibly involving the default printer. I will have to see, but perhaps this will solve a lot of the slowness I have been experiencing.

Andy

I changed it to point to another folder with a lot fewer images and the same thing. Ever since I moved to Windows 7 it seems Qimage has slowed down. I haven't noticed this with other applications, including Photoshop.  Occasionally I will get an error message on opening Qimage that says "A call to a System OS function failed" but Qimage still opens and everything seems to work that I use when this message appears. I looked in Event Viewer and didn't see any error messages so I am not sure where to look to figure on what is generating that message when it does happen.

Andy

I am running Qimage Studio ver 2010.208 on Windows 7, 64 bit. I timed it and it takes 58 seconds from the time I click the Qimage icon to when the Qimage work space is finally opened. Is this what other people are experiencing? While it is loading I have the normal small Qimage square window with the Qimage Icon. I am running a quad processor at 3.7 with 12 GB of DDR3 memory.

Andy